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Sansone Mazda

Avenel, NJ

4.6
310 Reviews

100 U.S. 1

Avenel, NJ

07001

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310 Reviews of Sansone Mazda

May 01, 2026

Average car buying experience. It’s been 2 months since I purchased my Mazda and never received the title. Tried calling and emailing all week for help and nobody gets back to me More

by MarioGislao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Gonzales
May 06, 2026 -

Sansone Mazda responded

Mario, we want to thank you for taking the time to speak with us over the phone and helping us to get this issue rectified for you. We appreciate the opportunity to assist you, and we're glad we were able to connect. Your plates are currently in transit to us, and we’ll keep you updated every step of the way. Thank you again for your business!

May 06, 2026 -

MarioGislao responded

“Plates in transit to us”? That is not the problem - I have my plates since I transferred my old vehicle’s plates to the new one. I never received my title (not plates) and the only time I got any response was by leaving a review to get your attention. Please help find my title and let me know the status.

April 12, 2026

Excellent service employees top notch. .. Danny was the best!!!....the whole staff was great...they are number 1 More

by casaleerice.636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francois Wethlet
April 10, 2026

Received a coupon and then go for a service. When checking out, I was told the coupon must be presented at the very beginning to be valid. More

by leo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ASHANTI
Apr 15, 2026 -

Sansone Mazda responded

Thank you for taking the time to share your feedback. We understand how important it is for advertised offers and coupons to be applied clearly and without confusion. In order to ensure accuracy and proper processing, service coupons typically need to be presented at the time of check‑in so our advisors can apply them correctly to the service order. We’re sorry if this requirement was not communicated as clearly as it should have been during your visit. We recognize how frustrating that can feel at checkout. We appreciate you bringing this to our attention, as feedback like this helps us improve communication moving forward. If you have questions about a specific offer or would like your visit reviewed further, we encourage you to reach out to AnnaLisa Bautista at lbautista@sansoneauto.com.

April 09, 2026

Very professional and very helpful 👏. Everything was great and professional. Guy in desk Julian very professional. More

by vlushaalfred
Recommend Dealer
Yes
Employees Worked With
Julian
April 09, 2026

Dear Jeff, We are writing to extend our sincere gratitude for the exceptional assistance you provided us in finding the ideal Mazda. As we sought a crucial second vehicle for our family, your guida More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF CRUZ
March 30, 2026

Very nice and easy experience. Service did not take long and Ashanti, my service advisor, is very personable and friendly! More

by annabenova
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 25, 2026

Shout out to Ashanti my service advisor. Best service advisor!!!! Comfortable lounge / waiting area too More

by Sameh saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 03, 2026

If you live in the vicinity of Woodbridge, New Jersey (or on Staten Island like me!), and you're a fan of Mazda vehicles (as I am) and youre in the market for a new one, you owe it to yourself (and your wall More

by MazdaFan_4Ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Radwanski
February 27, 2026

The staff was very professional, the establishment was clean and felt welcoming. Ashanti was a stand out with her stellar service. More

by ofdisregard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
January 10, 2026

4 year owner, and the front desk associates are always welcoming and available for questions and concerns. More

by tahishaadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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