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Sansone Mazda

Avenel, NJ

4.0
277 Reviews

100 U.S. 1

Avenel, NJ

07001

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277 Reviews of Sansone Mazda

March 19, 2024

Ashanti was very pleasant to work with getting my car serviced. Very professional and nice throughout the process. Thank you Ashanti for your professionalism. More

by dwill3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 13, 2024

They worked with me to get a fair deal Jeff the salesman did a nice job for me More

by lsysko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF., Christopher Caramucci
March 10, 2024

Ashanti is hands down one of the best reps at Sansone. From the second I arrived, she greeted me with a smile. She was actually the only rep that greeted me. I had several concerns with my vehicle and she More

by angelinasingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 05, 2024

I feel unsafe to drive in my vehicle after last two maintenance visits in the dealership. More

by erikastanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Mar 06, 2024 -

Sansone Mazda responded

Hi Erika, we're sorry to hear about your recent experiences at our dealership. Your safety is our top priority, and we take feedback like this seriously. Please reach out to Shaquasia Thompson, at sthompson@sansoneauto.com, so we can address your concerns and make things right. Thank you for bringing this to our attention.

March 04, 2024

The experience was great. . on a positive note I like that they recorded through video the multi inspection. More

by Bryan Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti , Timothy Esterly
February 27, 2024

The BEST dealer I have ever dealt with in the past 20 years I have leased 8 cars in the past 9 years from here Very happy & Satisfied Ashanti at service desk was a great help in providing for me a lo More

by saadah5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti , Francois Wethlet
February 12, 2024

I've been a customer for over 10 years & the service cannot be beat. I miss receiving coupons though... More

by kbradley84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti, Rosie Ramirez
February 08, 2024

Staff was friendly, attentive and professional. They were patient and answered any questions I had during the visit. More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahsanti
February 07, 2024

I had a relatively stress free transaction at Sansone Mazda, Ivan Rahman was professional and courteous. I will recommend Ivan and Sansone Mazda to friends,family,and interested parties, More

by rtorres1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rahman
February 06, 2024

It is a sad thing to own a Mazda. I have had the same issue with brakes on my car for the past 1.5 years. These dealerships refuse to look into a problem. And get nasty when you try t More

by Rtbpearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lying Anthony
Feb 08, 2024 -

Sansone Mazda responded

Hi, we're sorry to hear about your experience with our Mazda dealership. We take customer concerns seriously and would like to address yours promptly as well as work towards a resolution. Please reach out to our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can speak directly on the matter. Thank you for your time.

Feb 10, 2024 -

Rtbpearl responded

I left you a message. Waiting for your response

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