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Sansone Nissan

Avenel, NJ

4.4
594 Reviews
Call Dealership (866) 754-5778
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100 U.S. 1

Avenel, NJ

07001

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594 Reviews of Sansone Nissan

December 04, 2022

Very good. Very professional. Very clean. Know exactly what they're doing. I love them and I'll go back there and I would recommend anyone More

by wjjaroa28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia Byrnes, Tom Henry, Richard Mohammed
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November 29, 2022

Kevin was exceptional. He answered all my questions and was very helpful and professional. I would return. More

by b.brewster1uk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
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November 18, 2022

Rob in service was an excellent representative of the professional support given at Sansone service department.. More

by hta2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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October 25, 2022

Price for service provided was ridiculous. I was charged over $300, for what had to be less than an hours work, to have some vents cleaned out. No parts. I had this problem one other time so t More

by Tim H Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Cantigas
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Oct 26, 2022 -

Sansone Nissan responded

Tim, Thank you for your feedback. We're so sorry you weren't satisfied with your service appointment and that the pricing was not to your liking. As we look more into what happened, we'd like the chance to speak directly with you and address any questions or concerns you may have. At your earliest convenience, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your time and business with us.

October 18, 2022

Awesome car buying experience for a certified pre-owned ! !! First service was great and Jamie took care of my pulsating front breaks on them!!! Easy drop for my service and my car was done quickly!! More

by TBONHOTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in Service, George Coppa, Amelia Byrnes
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October 18, 2022

Dealership is good. Reps were very nice. Price seemed a little high for what I got worked on though. More

by winz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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October 13, 2022

They made the process simple, kept me up to date with my car and friendly More

by fittolive21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name unfortunately but he was really great
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October 07, 2022

Horrible customer service by Kevin went in for an issue 2400$ layer and car stalled Horrible horrible customer assistance and car. They take your money but do not help More

by cmchrissy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Report | Print
Oct 10, 2022 -

Sansone Nissan responded

Thank you for your feedback. We are so sorry for the troubles regarding your vehicle and that the pricing was not to your liking. As we look into what happened, we'd like the chance to speak directly with you and learn more about your experience. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your time.

October 04, 2022

Always a pleasure going to Nissan , oil changes . Tire rotation, service department always lets me know when the car needs something More

by Moosebgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Washington Guevara, Richard Mohammed
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October 04, 2022

I'm on my 8 Nissan and all of them at Sansone great team of professional people More

by pirania72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bartolomey
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