Santa Cruz Toyota - Service Center

My 10,000 mile checkup My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my auto My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my automobile's appointment. The service was tire rotation and checking all fluid levels. They even washed my car prior to taking it home. We've been doing business with Toyota Santa Cruz for many years. It is a pleasure doing business with Toyota Santa Cruz. More

Really Saved My LIfe!!! Your staff really helped me, in a time a great stress. I was on my way to an important meeting with a surgeon, about 60 miles away, in two hours, and Your staff really helped me, in a time a great stress. I was on my way to an important meeting with a surgeon, about 60 miles away, in two hours, and suffered a nail penetration of my rear tire. I limped into the dealership and they prioritized my repair, enabling me to get to my appointment on time. All of your folk were wonderful, especially your representative, Brian, who organized and executed the entire process. I already thought the dealership was the best in the business but thank you so much, again, you have my undying loyalty and all my future business. More

Excellent service advisor Andrea was very professional, friendly, Service appt was quick yet efficient, great communication. My 4 runner was sparkling clean when I left. Thank Andrea was very professional, friendly, Service appt was quick yet efficient, great communication. My 4 runner was sparkling clean when I left. Thank you Andrea :) More

Consistently excellent customer care It’s apparent that good personal connection and friendly customer service are the priorities at Toyota of Santa Cruz. I felt that my questions and c It’s apparent that good personal connection and friendly customer service are the priorities at Toyota of Santa Cruz. I felt that my questions and concerns were all addressed thoroughly and in a very reassuring manner. I even received information about how to optimally schedule my next three service visits to take advantage of my two-year window of covered service visits. Thank you. More

Great Service! My vehicle needed it's 15,000 mile service. I arrived for my appointment on time and was told how long the service would take. My service was comple My vehicle needed it's 15,000 mile service. I arrived for my appointment on time and was told how long the service would take. My service was completed within the promised time frame and they even washed my vehicle for me. The service rep took the time to explain what services were preformed and let me know that the tire tread, brake pads, air filter, etc. all looked good. He set up my next service for me and was extremely friendly and helpful. More

Thanks Once Again Super fast and Friendly Staff! Very professional and systematic!!! Always a quick response and Service time.. I wouldn't take my business anywhere els Super fast and Friendly Staff! Very professional and systematic!!! Always a quick response and Service time.. I wouldn't take my business anywhere else. Thank You! More

Great service! Efficient and friendly service. I've been a loyal customer for years and have had no complaints at all. Would recommend to all Toyota owners. Efficient and friendly service. I've been a loyal customer for years and have had no complaints at all. Would recommend to all Toyota owners. More

Best dealership to work with. Mikell is honest and true to Gets your car done when promised! Honest and fair pricing. Checked to make sure my tires were safe and other things like wipers. Would definately go a Gets your car done when promised! Honest and fair pricing. Checked to make sure my tires were safe and other things like wipers. Would definately go again More

Maintenance Day prepaid is great It was so nice to drop in and be taken care of without needing an appointment on a mid-week afternoon. Friendly greetings from many employees and quic It was so nice to drop in and be taken care of without needing an appointment on a mid-week afternoon. Friendly greetings from many employees and quick, competent, service have been my experiences every time I have come here for many years. More