Santa Fe Ford

When we visited Santa Fe Ford we were greeted in a very friendly way By Joey Key. We told him we just wanted to look around and he said sure, if you need some help or have a question let me know. This was friendly way By Joey Key. We told him we just wanted to look around and he said sure, if you need some help or have a question let me know. This was so nice after being at some dealerships where you can't walk without stepping on the salesman. We visited three times before we bought. We knew what we wanted from the first time but I like to do research and be informed when I buy. The buying process was great (I don't like to haggle) the price on the windshield was THE price and it was a good price. I'll be in the market for a used second car in a month or two and I will be back to see Joey. More

We recently had the opportunity to work with a gentleman at SantaFe Ford in Alachua FL. His name is Ron Hinson. Ron was an outstanding person not only with how he handled our sale but how he treated us an at SantaFe Ford in Alachua FL. His name is Ron Hinson. Ron was an outstanding person not only with how he handled our sale but how he treated us and made us feel important. We contacted him and within 3 hours he found us the car we wanted with not only the options we requested but he went over and above and found one with more options and at the price we felt we wanted to pay. We have and will definetly recommend Ron to our friends and family for his quality of customer service and the speed of which he found us the vehicle we wanted. More

This is the 5th vehicle we have purchased from Santa Fe Ford over the past 12+ years. We have also rented vehicles from them when needed and had all of our vehicles serviced in their service department. Th Ford over the past 12+ years. We have also rented vehicles from them when needed and had all of our vehicles serviced in their service department. They offer excellent customer service and have even delivered loaner vehicles to my work for me as a convenience when I have had my car in for service. Can't recommend them highly enough!! More

Everyone was very helpful, in trying to find us the car, with the items we wanted on it, they managed to do this the same day. Joey who helped us with the sale and the lady who also was with him, gave us lo with the items we wanted on it, they managed to do this the same day. Joey who helped us with the sale and the lady who also was with him, gave us lots of information. Joey came to our house which was an hour away to deliver our car, and pick up our trade in. This was extremely helpful to my husband and myself, as we had a car and a truck we were trading, and would have meant we had to take that drive back to the dealership to pick up our car. So that was greatly appreciated. Upon arriving at our home, Joey went over everything we needed or asked regarding our new vehicle. We thank your dealership for being so nice and helpful to us. Jim and Angela Schreiber Joey Key was the salesperson, and he had a very nice lady helping us with the sale. I am so sorry I forgot her name. More

I would highly recommend Sante Fe Ford.Our salesman was so very courtious, polite and not at all pushy. We were allow to test a couple of cars we might be interested in and take our time weighing our opti so very courtious, polite and not at all pushy. We were allow to test a couple of cars we might be interested in and take our time weighing our options. All our questions were answered and we didn't get the feeling that wool was being pulled over my eyes. Buying a car has never been a pleasant experience for me, but I must say, this time it was. More

I found Eric friendly and knowlegable and he paid close attention to what I was looking for. When the Escape I came to look at turned out to be already sold, he quickly showed me several alternatives. attention to what I was looking for. When the Escape I came to look at turned out to be already sold, he quickly showed me several alternatives. I was able to choose a suitable Escape and promptly closed the deal. This is my second Escape purchase. The first one served me very well and was a reliable car for several years before I gave it to my daughter, and I expect to have the same experience with the one I just purchased. Further, I am particularly impressed with Santa Fe Ford's inventory of trucks, and will be looking at this dealership when I decide to buy another pickup. Overall, I found my car buying experience at Santa Fe Ford in Alachua more pleasant that at some dealerships where I have previously bought cars. I especially appreciate the prompt and efficient service I received and the honest and courteous information Eric provided to help me make a good choice. Thanks Eric for your help. More

I shopped several dealers (Toyota, GMC, Buick, Chevy, Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Cost, fuel mileage, comfort, retained value, and functionality were all factors I considered when narrowing my choice to a GMC Acadia, Ford Explorer, or Ford Flex. I eventually elminated the Acadia, in large part because at my local dealership I felt pressured to buy and the sticker price included dealer add ons and fees that were "non-negotiable" and significantly increased the vehicle cost. Santa Fe Ford was the second of four Ford dealerships I visited to try and see a Flex with the trim level, accessories, and colors I was interested in. The entire sales staff was very friendly and professional, and in particular my Sales Advisor Ron Hinson. Ron was very knowledgable about the Flex, and the pricing he provided was very straight forward, unlike all the negotiating required at other dealers. Dealer inventory of the 2013 Flex was extremely limited, so I decided to special order the vehicle I wanted. Ron let me know that it would take 6-8 for the vehicle to be built and delivered to the dealership. It took the full 8 weeks, but Ron called me several times to keep me updated on the progress status. It finally arrived this week, and arrangements were made for delivery. Ron had the vehicle ready (with a full tank of gas), all the paper work prepared, and walked us through some vehicle operation points as he actually synched our cell phones to the vehicle. Ron and the entire staff did a great job for us and I would strongly recommend him and Santa Fe Ford to anyone. More

The customer service was great. Eric took care of us nicely and patiently. They let us negotiate the price of car and we were happy about it. nicely and patiently. They let us negotiate the price of car and we were happy about it. More

Wonderful experience at this dealership! Worked with Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also eve Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also everyone in the office, while very busy, were all friendly and helpful. I was given a thorough lesson on my car....was told how to operate all the buttons and shown. I'm going to tell all my friends, if they need a car, new or used, go to Santa Fe. Oh, the salesman is also going to deliver the car to my home! What great service. More

Very friendly, helpful, and accomodating staff. Worked with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and th with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and they even filled the fuel tank. I would definitely reccomend this dealer to my family and friends, and speaking for myself, if i was ever in need for a car, this is where i will do business. More