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Santa Monica BMW
Santa Monica, CA
1,327 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
March 18, 2024
Work was well done and completed on time. Service manager, Chris was professional and kept me informed on progress. Service manager, Chris was professional and kept me informed on progress. More
by GERARD.ROSSY
Verified CustomerEmployees Worked With
Helpful March 17, 2024
Outstanding customer service! Every single person involved throughout each step went above and beyond. Will keep coming back and referring friends and family. Thank you Santa Moni Every single person involved throughout each step went above and beyond. Will keep coming back and referring friends and family. Thank you Santa Monica BMW!!!! More
by EVEBADALBO
March 16, 2024
I always bring my bmw here and I always pay for nothing. It is very expensive amd you charge for everything even you dont fix it. I should ve listened my friend before take my care here It is very expensive amd you charge for everything even you dont fix it. I should ve listened my friend before take my care here More
by AHMETOGUZKUTMAN
Employees Worked With
Other Employees :
Christal was very nice but Chris is too mean he feels like he is the owner of the bmw. Blonde painted hair
March 15, 2024
They were quick and efficient and it's always great to deal with their service. deal with their service. More
by SUDS8
Employees Worked With
March 14, 2024
They did a great job. Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for their service. More
by BMARMOR
Employees Worked With
Cristal
March 13, 2024
The service was good. Bill Evans, my service provider and he was great. Best service provider I've worked with yet at this BMW service location. Very nice guy, professi Bill Evans, my service provider and he was great. Best service provider I've worked with yet at this BMW service location. Very nice guy, professional and responsive. When I picked my car up, I took a wet wipe to clean off the steering wheel. I used two wet wipes and they were totally dirty/brown from cleaning off the steering wheel (likely from the mechanics driving the car with dirty hands). BWM Santa Monica: If you could please put steering wheel covers on steering wheels when service is being done so this doesn't happen again, that would be great. Also, when I picked up my car, the car smelled kind of funky. Also, the wait time for someone to bring my car out took much longer than it could of. I had to walk back inside to ask someone to call my car out a second time. More
by Andrew Riley
Employees Worked With
William Evans
March 13, 2024
Chris was not only extremely professional but also very down to Earth, kind and helpful. I am glad he was my service representative and would say he has been one of the best ones I have ever dealt with. down to Earth, kind and helpful. I am glad he was my service representative and would say he has been one of the best ones I have ever dealt with. More
by justin@visionsmedia.co
Employees Worked With
Chris
