Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Cat wasn’t vacumed after service and ask them a price to replace a part and was told only way I can’t get the price for that service was to do a $400 inspection replace a part and was told only way I can’t get the price for that service was to do a $400 inspection More
The people are friendly but it is very hard to get s loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same problem. The second repair diagnosis was totally different and cost another $3200. More
Appreciate the ease of working with Chris Myer and his effort to take care of my vehicles. effort to take care of my vehicles. More
Excellent Service provided in an efficient manner . the technicians know and understand the problems and solutions. the technicians know and understand the problems and solutions. More
Excellent service , a great crew. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. More
Cesar is great, attentive, explains everything. He got me in and out in less than a day. On my wish list - it would have been nice to have a loaner and short of that it would be nice if Uber rides He got me in and out in less than a day. On my wish list - it would have been nice to have a loaner and short of that it would be nice if Uber rides were covered by BMW, especially for longtime customers - I'm on my fourth BMW in a row. Also, Cesar was good enough to let me know before the work began that the faulty hose would cost around $250. But I was shocked to learn that my overall cost at pickup was more than $900 owing to more than $600 in labor costs. Not that the mechanics don't deserve it, just that if you're letting me know what the parts cost before work begins, why not also let me know an estimated labor cost too so I'm mentally prepared? More
this dealership is awesome! all the staff are accommodating, knowledgeable, & has 'great customer satisfaction' like their creed. all the staff are accommodating, knowledgeable, & has 'great customer satisfaction' like their creed. More