Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,296 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,296 reviews
Verified Customer
Helpful April 17, 2024
Chris was very helpful, provided a loaner vehicle, and kept me informed. He provided excellent service. kept me informed. He provided excellent service. More
by GCASTLE2000
Employees Worked With
April 17, 2024
Very poor experience, will never return and will now opt to drive completely across town to go to a different BMW. Complete lack of communication. No one updated me on my vehicle after one week, which has n to drive completely across town to go to a different BMW. Complete lack of communication. No one updated me on my vehicle after one week, which has not been similar to prior experiences at either this BMW or others. Was never able to speak with a manager. Was told I could not have my vehicle back while parts that were on back order were getting ordered. Eventually my vehicle was released to me after 14 days (without anything being fixed), and the necessary parts were never ordered. I never heard from anyone again. It has been a month and I have since started working with another BMW towards a resolution and the experience has been the complete opposite. Would never recommend this BMW and will never return. More
by dscaramangas
Employees Worked With
April 17, 2024
You get to drive by the beach after you leave the dealership. This is a great perk. The Ultimate Driving Maching. dealership. This is a great perk. The Ultimate Driving Maching. More
by BTAYLORINC
April 16, 2024
We always bring our cars to this location, but this time the service agent Alex was rude, short tempered, and non-responsive. The car was there for 3 days and we needed a loaner after several attempts to co the service agent Alex was rude, short tempered, and non-responsive. The car was there for 3 days and we needed a loaner after several attempts to contact him he finally told us to pick up a loaner. We rushed over with traffic only to go home to have a text from his say the car is ready? I asked 3 times when will the car be ready and he kept saying a couple more days. Also when we got there instead of saying hi he just said rudely "go there" to the rental department. Not an experience SM BMW should be proud of and we will never go back to Alex again More
by troy47
Employees Worked With
Alex
April 15, 2024
Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. More
by Haoran Ma
April 14, 2024
We had a wonderful experience - everyone there treated us fabulously and we know we will love our new car! fabulously and we know we will love our new car! More
by KPOLISHUK1004
April 13, 2024
Best BMW Dealer on the Planet! They are top Notch. Very nice location. The Ultimate Driving Machine. They are top Notch. Very nice location. The Ultimate Driving Machine. More
by BTAYLORINC
