Santa Monica BMW Service provider/dealership, Sorry, but it was the worst experience ever! And right now I took my car to another dealership to work on it, as you made my car worse! Rude and unprofessional staff, terrible service, wrong timing, and irresponsible dealership! I did not have a car for a week, and even when I got it back, you made it worse. Not only the first problem was not fixed, but also you added another problem on top of it! And you didn’t care about your customer safety! You gave my car back without fixing it, and I was stuck and had to call roadside service in the middle of the night. Absolute worst BMW dealership I have ever been to.