Santa Monica BMW

I had a problem with my Convertible top on my M8, my service advisor Chris went above and beyond, per usual, to not only take care of a difficult issue but also keep me in the loop. It is a please work service advisor Chris went above and beyond, per usual, to not only take care of a difficult issue but also keep me in the loop. It is a please working with this dealership. More

I've been working with Chris at SMBMW for years, he's always great. Professional, friendly and knowledgeable. always great. Professional, friendly and knowledgeable. More

Went to service center for a simple key check late in the afternoon. I was greeted by a friendly face. While my key was being worked on several other staff members asked if I was being helped. Fast and pleas afternoon. I was greeted by a friendly face. While my key was being worked on several other staff members asked if I was being helped. Fast and pleasant! More

I had a positive experience all the way around. Only worked with the service department. Can’t comment on the rest of the operation. Only worked with the service department. Can’t comment on the rest of the operation. More

Excellent customer service. Thomas went above and beyond personally delivering my new vehicle. Over all the entire team at Santa Monica BMW was great. Thomas went above and beyond personally delivering my new vehicle. Over all the entire team at Santa Monica BMW was great. More

Pablo gave great service! I would definitely recommend Santa Monica BMW to anyone and everyone! I would definitely recommend Santa Monica BMW to anyone and everyone! More

The entire team was friendly and quick service. Thoroughly explained everything they were doing before and after. Thoroughly explained everything they were doing before and after. More

Caesar was amazing and very helpful. He was super pleasant and answered all my questions. And the service went smoothly as well. He was super pleasant and answered all my questions. And the service went smoothly as well. More

Friendly staff and reliable and communicates well in terms of work being done clean facilites terms of work being done clean facilites More

Nothing but the pros that know what they’re doing. Thanks guys I still have something for you Guys❗️ Thanks guys I still have something for you Guys❗️ More