Santa Monica BMW - Service Center
Santa Monica, CA
1,164 Reviews of Santa Monica BMW - Service Center
Chris is the best service advisor ever. So grateful for him and how well he takes care of me and my car. So grateful for him and how well he takes care of me and my car. More
Excellent service experience, representative Chris was professional and courteous & provided great customer service. Keep up the great work. professional and courteous & provided great customer service. Keep up the great work. More
Chris is great. Been working with him for many years and many cars!! Always an easy transiaction. Been working with him for many years and many cars!! Always an easy transiaction. More
The staff was professional and prompt. I was able to get my car serviced in the same day I was able to get my car serviced in the same day More
No willingness to work with the customer. Very difficult to get a timely response for urgent matters. Very difficult to get a timely response for urgent matters. More
The tailgate issue was diagnosed, part was ordered and appears to be working properly. I rescheduled once in order to use a loaner car while in shop. appears to be working properly. I rescheduled once in order to use a loaner car while in shop. More
Great service by Alex, he was very attentive to my needs and provided excellent service. and provided excellent service. More