
Sarasota Ford
Sarasota, FL
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Sarasota Ford is not what all of these people claimed. My own experience can testified to that. I give them a zero star review. All started when I purchased a $102k F150, yes you are reading correct $102k My own experience can testified to that. I give them a zero star review. All started when I purchased a $102k F150, yes you are reading correct $102k!. I purchased it on June 2023 and on September 2023 prior of an after market accessory installation I learned that the truck unknown to me was taken water from the driver side door and/or panel. They is a loop hole that if the dealer can blame the problems from the aftermarket parts they believe can get away with repairing the issues. (Lemon law will not cover for damages), Sarasota Ford know this so their way out is using it against you. The truck had been at the dealer for over 45 days and taken there 3 times this is the requirement for filing under the Florida Lemon Law. On 2/16/24 Sarasota Ford showed me a water leaking video that they claimed the other company are responsible but they did not showed in person the part in question neither a video of the whole conducted test. On the same date 2/16/2024 using a high pressure water hose I conducted my own test and as well on 2/17 & 18/2024 both dates were a heavy duty rained days and my video show the area in question dried in fact the water leak is from the driver side door panel a proof that Sarasota Ford is lying on the whole situation because they themselves installed over $8k of after market parts now you can see their reason as why they are refusing to fix the problems, but now because of their neglected action the problem had increased $14k in water damages. So for all of you giving them 5 stars rating I pray that you do not encounter a problem and good luck dealing with Sarasota Ford Service Department personnel a bunch of individuals with bad attitude and no manner dealing with the public. For the record I have purchased many vehicles from them expended thousands of dollars and look at the manner they are treating me, just think what is going to happen to you if you have an issue with your purchase vehicle. To Sarasota Ford upper management and to the owner you may have a very first class and expense restaurant and facility but if do not have any customers all of that means nothing. No customers no business. God speak. More
I recently got amazing help from Roldán at Sarasota Ford, and I just gotta say, I’m super thankful for his top-notch service. He really went the extra mile to make sure everything I needed was taken care of. and I just gotta say, I’m super thankful for his top-notch service. He really went the extra mile to make sure everything I needed was taken care of. Roldán was all about being professional and dedicated the whole time. His know-how and eagerness to help out made everything super easy and chill. Big thanks to Roldán for making my trip to Sarasota Ford an awesome one. Definitely recommend him if you’re looking for killer customer service. More
Great service and guidance by my salesman & friend Roldan. I’m truly appreciative of Roldán’s effort in making my visit to Sarasota Ford a memorable one. Highly recommended for anyone seeking outstan Roldan. I’m truly appreciative of Roldán’s effort in making my visit to Sarasota Ford a memorable one. Highly recommended for anyone seeking outstanding customer service. More
I recently had the pleasure of being assisted by Roldán at Sarasota Ford, and I can’t express enough gratitude for his exceptional service. Roldán went above and beyond to ensure my needs were met, showcas at Sarasota Ford, and I can’t express enough gratitude for his exceptional service. Roldán went above and beyond to ensure my needs were met, showcasing professionalism and dedication throughout my experience. More
The dealership & employees are top notch. The dealership is head and shoulders above every dealership I have ever visited in my 60 plus years of car negotiations. There was an aire of ease in The dealership is head and shoulders above every dealership I have ever visited in my 60 plus years of car negotiations. There was an aire of ease in the place, and a real sense of care for the customer. More
This location is very clean and friendly. Weslie Lopez was great and informative. I came in for my check engine light and mentioned a few other concerns; Weslie reassured me to have all my co Weslie Lopez was great and informative. I came in for my check engine light and mentioned a few other concerns; Weslie reassured me to have all my concerns addressed and followed up with me promptly. He went over my premium care warranty with me to assure my understanding of coverage. Weslie made sure to accommodate me with a courtesy vehicle while my car was in the shop. My experience was super pleasant and I will definitely return again. More
Best experience at a dealership yet. Jared was calming and not pushy when it came to buying a vehicle. He was very helpful in helping me decide which trim level was best for my needs and Jared was calming and not pushy when it came to buying a vehicle. He was very helpful in helping me decide which trim level was best for my needs and actually talked me down from going a step up to save me money and get a better deal. Eric in finance made the paperwork process quick and painless. The dealership was very clean and had amenities like a cafe, a movie theatre, and cool vehicles like a 1 of 2 Ford GT to keep me busy during the waiting process! Would highly recommend buying a car from Jared. Great experience! More