Sarasota Ford

I saw a truck I was interested in and decided to give Sarasota Ford a call. I live in orlando about 100 miles away from this dealership. Mike A was great setting the appointment, then having Bill get my Sarasota Ford a call. I live in orlando about 100 miles away from this dealership. Mike A was great setting the appointment, then having Bill get my information to Mike C to ultimately talk numbers and truck features doing a video call so I could make sure the truck looked good without driving 2 hours for no reason. I had a final call with Daniel to confirm final numbers before driving to the dealership and taking the truck in a test drive. Through this process every encounter I had was friendly, personable, and knowledgeable!!!! Ultimately it was Mike C that has earned my business for life! He was down to earth, relatable, and truly cared that I was getting into a vehicle I liked and was satisfied with. A+ Service even from the ladies at th front desk that greeted me upon my arrival. Way to go all and I'll drive a few hours for this experience with a can anytime! This is during Covid so everyone was masked and hand sanitizer stations were located in multiple places. More

Thank u. Thank u. So helpful to us as visitors in Sarasota. It was an extremely busy Monday morning and t he service department took the time to help us with our key fob that was not working. So than Sarasota. It was an extremely busy Monday morning and t he service department took the time to help us with our key fob that was not working. So thankful. More

Worst used car experience I ever had in my life . I have bought several new cars and used cars for the last 15 years and this dealership ripped me off and sold me a piece of xxxx explorer. The whole buying bought several new cars and used cars for the last 15 years and this dealership ripped me off and sold me a piece of xxxx explorer. The whole buying process went smoothly, I bought a GMC Terrain after 2 yrs I needed something bigger so I went in to trade it in. Todd salesman showed me this 2015 Ford Explorer which we drove and seem pretty decent and had low miles. As soon as 2 weeks passed the problems started. Weather strips were starting to lift, called the useless service department took it in and they took over 4 months to get them “FIXED”. After that it’s been problems after problems, going in and wasting my time for the service people to not find or “DUPLICATE” the issue. After telling them that something was wrong with ac and again couldn’t duplicate the problem, ac went out that’s where they supposedly “FIXED” it. After that ac went out AGAIN they had it for over a month AGAIN, so I been paying for driving a loaner more than half the time I’ve owned my vehicle. So if you are looking to buy a car DO NOT BUY HERE!!! because the second this place gets your money and the papers signed they will ignore you, not follow through, and they will look at you like if you were crazy making up all this problems with your vehicle. The salesmen pressure you to write them a 5 star review before you’ve even driven off the lot. I talked to the service manager, been dealing with MICHAEL AUGUST, and ROBYN KNOLL. ROBYN KNOLL another one that will say she will help get your vehicle fixed just to get you to do a positive review, after you do it she will ignore your emails and say SHE NEVER GOT AN EMAIL. This last time they kept my vehicle over a month made me buy a new battery because they said they would not diagnose the vehicle with a bad battery, took them a new battery picked up my vehicle 1 week after and they said it was fixed. WELL THEY MADE ME SPEND $180 ON A NEW BATTERY FOR THEM NOT TO FIX MY VEHICLE. I went in today 1/5/2021 to try to speak to a manager because since DEC 26th, 2020 the service manager has had no time to call me back and he was still “BUSY” today. MICHAEL and ROBYN advice me that my best was to get a second opinion at a different Ford dealership, because they couldn’t seem to fix “MY PROBLEM”. When their foreman people have test drove my vehicle and saw the problems. THIS IS THE WORST DEALERSHIP..FULL OF LIERS!! I will be filling a complaint!! More

Worst experience ever in buying a truck Tried to deliver Worst experience ever in buying a truck Tried to deliver a new truck with scratches and expired tag told me the tag was my problem. I got it fixed Worst experience ever in buying a truck Tried to deliver a new truck with scratches and expired tag told me the tag was my problem. I got it fixed and now they won’t finish the deal Don’t waste your time here More

Andy did a great job helping me find a Ford Ranger that had the options I wanted. Thank you Sarasota Ford and Andy for a great deal. had the options I wanted. Thank you Sarasota Ford and Andy for a great deal. More

Orlando Rojas did an excellent job of helping us find and purchase our "new" to us Ford Expedition. He was friendly and personable, yet very professional from beginning to end. He was so helpful in taking purchase our "new" to us Ford Expedition. He was friendly and personable, yet very professional from beginning to end. He was so helpful in taking us through the process of purchasing our vehicle, and after the purchase, he spent at least a half an hour going over all the features and controls that were new to us to make sure we understood how to uses them. He even helped us sinc our phones to the blue tooth in the car, so we wouldn't have to do it on our own at home. I would recommend Orlando and Sarasota Ford to anyone looking for a new or reliable used vehicle. More

Couldn’t have had an easier and fairer transaction. Never thought I would say that when buying a new car. Thank you Andy and Sarasota Ford. thought I would say that when buying a new car. Thank you Andy and Sarasota Ford. More

Amanda Tift was extremely helpful with my purchase. I bought my vehicle sight unseen and had it shipped to my home thanks to her help bought my vehicle sight unseen and had it shipped to my home thanks to her help More

Great experience buying used! Worked with Mike and he went above and beyond to make buying our car as quickly and painless as possible. Thank you! went above and beyond to make buying our car as quickly and painless as possible. Thank you! More

I bought a Transit van from Andy at Sarasota Ford, and couldn't be more happy! Friendly service, super knowledgeable, and most importantly NO PRESSURE! Everybody was really friendly. I will definitely couldn't be more happy! Friendly service, super knowledgeable, and most importantly NO PRESSURE! Everybody was really friendly. I will definitely be coming back and recommend my family and friends to come here! Thanks Andy! More