I purchased a 2006 Volkswagen GTI from here back in June of 2016. It needed new brakes, tires, and the headliner was completely down. The owner told me everything would be fixed after I bought the car. The day I bought the car I went out back to see it and I saw them “repairing” my headliner (the cloth on the roof of the interior) with Elmer’s wood clue and a stick... needless to say, the minute I drove off the lot, the headliner came down. Didn’t fix the brakes or give me new tires which are still bald because I can’t afford new ones.
I went into the shop easily over 50 times in the last year and they always told me “we ordered your headliner by t can take a while to get here” so after a year I was getting really annoyed but still hoped that they would do the right thing and fix it. So I called them exactly 1 year from my purchase date and was told to stop being an idiot and they hung up on me 3 times just for asking when they were going to fix it. I am currently planning to take them to court due to the fact that because they didn’t change the brakes, my entire car needs a lot of work. The headliner has completely come down and I had to staple it back up but I can’t drive with my windows down. Honestly the worst company and customer service I have ever seen and their customer prove it. I’ve heard him on the phone with other customer sayin “it’s not my problem anymore” or “you bought it “. If you’re going to buy a car, do yourself a favor and skip over Savic Auto Brokers. Terrible people