Sawgrass INFINITI

Certify Inspected Missing USB and Speakers? On 02/2020 a 2018 Q50 was sold to me as Certify Inspected by Sales Person Brian Shiner. Also involved in this: Sales Manager Alex Medina Infiniti C On 02/2020 a 2018 Q50 was sold to me as Certify Inspected by Sales Person Brian Shiner. Also involved in this: Sales Manager Alex Medina Infiniti Consumer affairs representative: Andrea Per Andrea above Sawgrass General Manager was informed about this as well. Problem #1: After a few days I realized the car was missing the USD Center Console Outlet. Reached to Brian Shiner countless times without resolution. After several days he sent me the attached pictures offering me the missing part, but you can see clearly the cables were cut. Looks like they took it from another car. Problem #2: Rear speakers weren't working and I took the car to another Infiniti dealer because the car is still under warranty. They fount out rear speakers were missing. Reached Sawgrass Infiniti Sales Manager Alex Medina and after two calls he said he can not do anything. Andrea from Infiniti Consumer affairs, who had this case advised me they do not want to take responsibility for this. I offer them through Andrea to take the car back to them to be repaired, but she advised they still do not want to do it. So make your own conclusions about Sales Person Brian Shiner, Sales Manager Alex Medina, and per Andrea even the General Manager. After this, would you like to deal with this "Authorize Car Dealership"? More

Another excellent experience at Sawgrass Infiniti, everything was handled properly the first time. The qx60 was clean and looking great when I picked it up from service everything was handled properly the first time. The qx60 was clean and looking great when I picked it up from service More

Outstanding service Time spent waiting for the car to be serviced was pleasant and comfortable. They offered coffee and snacks with with a large TV to watch . Time spent waiting for the car to be serviced was pleasant and comfortable. They offered coffee and snacks with with a large TV to watch . More

Worst experience ever. Parents drove 3 hours to buy a car. At dealership filling out paperwork. 2.5 hours. Only to be told the car just sold to someone in another room for more money. Beware of this deal car. At dealership filling out paperwork. 2.5 hours. Only to be told the car just sold to someone in another room for more money. Beware of this dealership. May prey on senior citizens. More

the guard dog is waiting to welcome you from the time I stepped out of my car till I had enough abuse It was all about the salesman and how slick he was and him questioning if I k new how mu from the time I stepped out of my car till I had enough abuse It was all about the salesman and how slick he was and him questioning if I k new how much the car was maybe I should get used and the smaller 2.0 motor,.all this after speaking with someone on the phone earlier Its 2;45am and Im writing this review because I cant remember the last time I was treated so poorly. I just wish I could give 1/4 star because they are not worth one. Tom Grove Plantation, FL. More

Dishonest and rude Liars and cheats, stay away Bad Dishonest and rude Liars and cheats, stay away Bad people Sold me an auction car and concealed it, all problems now Shame on them big time Dishonest and rude Liars and cheats, stay away Bad people Sold me an auction car and concealed it, all problems now Shame on them big time More

Tony Shaw, my service provider, is the reason I stay with INFINITI. The car is amazing but the service is top notch! Love Sawgrass Infiniti! INFINITI. The car is amazing but the service is top notch! Love Sawgrass Infiniti! More

Outstanding regular service I regularly service both my Infinitis with the help Of Steve Samson. I have been tempted to buy other brands but have always stayed with Infinity i I regularly service both my Infinitis with the help Of Steve Samson. I have been tempted to buy other brands but have always stayed with Infinity in large part due to the excellent service and attention that Steve provides. He is simply the best. More

The sales person was very pleasant knowledgeable and did not pressure us. He listened to our needs and provided options. He explained the equipment in the vehicle and answered all of our questions. Great ex not pressure us. He listened to our needs and provided options. He explained the equipment in the vehicle and answered all of our questions. Great experience More