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Sawgrass INFINITI
Tamarac, FL
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 255 reviews
June 01, 2011
They were a smarmy bunch. The only reason I got my car from them was the price. After the sale they wouldn't even return my phone calls. I am looking for another dealer to service my car. On another note, from them was the price. After the sale they wouldn't even return my phone calls. I am looking for another dealer to service my car. On another note, the dealership in North Miami, Warren Henry on 441 damaged my brand new G37. My car was about two months old and needed a minor repair. When I got my car back, the area around the trunk was scratched from one end to the other. They refused to take responsibility for the damage. The only had 1500 miles on it. A detail shop tried to buff out the scratches but they were too deep. They suck too! Old sayings: It's easy to get a customer, it's hard to keep one. A satisfied customer will tell one or two people, a dissatisfied customer will tell anyone who will listen. More
by Harvey Hoodwinked
Employees Worked With
Don't remember his name
Helpful April 20, 2010
Stay away from this dealership. They took advantage of my dad an elderly gentlemen. When we went in to complain about a safety feature he needed repaired, the car jerked when put in reverse, they charged my dad an elderly gentlemen. When we went in to complain about a safety feature he needed repaired, the car jerked when put in reverse, they charged him $942 for other maintenance, and never fixed the safety feature. Immediately after they call him to tell him his lease is up and they will only credit him for repairs if he buys another car from them. This is the way he is treated after being a loyal customer for 15 years. Meanwhile the service manager tells us the car jerking is normal because they couldn't fix it after we took the car back to them!!!!! Lease is up so is my patience and I took my business elsewhere like to another manufacturer!!! Never again Infinity!!! More
by debalter
Employees Worked With
Steve in service, Israel in sales, General Manager never returned call
January 21, 2008
Stay away from this guy at all costs. A typical smooth talking type who is condesending and bull***ts you at every move. Very shady. The same would apply to the dealership experience unfortunately. Hidden talking type who is condesending and bull***ts you at every move. Very shady. The same would apply to the dealership experience unfortunately. Hidden charges and lots of games. Avoid this dealer which has changed its name three times now in the last five years! More
by g35driver
Employees Worked With
Jeff Shiner
August 05, 2007
Dealer quick to try to oversell maintenance not required by the manufacturer at high prices. BEWARE, THEY TOOK MY LICENSE PLATE COVER OFF AND INSTALLED A SAWGRASS INFINITI COVER. Think they are trying to m by the manufacturer at high prices. BEWARE, THEY TOOK MY LICENSE PLATE COVER OFF AND INSTALLED A SAWGRASS INFINITI COVER. Think they are trying to make every infiniti in the area look like they sold it, pretty sneaky and unsavory business practice. I was told that the owner of the dealership has instructed to do this. More
by justanotherbob
August 05, 2007
Dealer quick to try to oversell maintenance not required by the manufacturer at high prices. BEWARE, THEY TOOK MY LICENSE PLATE COVER OFF AND INSTALLED A SAWGRASS INFINITI COVER. Think they are trying to m by the manufacturer at high prices. BEWARE, THEY TOOK MY LICENSE PLATE COVER OFF AND INSTALLED A SAWGRASS INFINITI COVER. Think they are trying to make every infiniti in the area look like they sold it, pretty sneaky and unsavory business practice. I was told that the owner of the dealership has instructed to do this. More
by justanotherbob
