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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
986 Reviews

986 Reviews of Sawyer Chevrolet - Service Center

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October 15, 2024

Staff is helpful. But wish my car was fixed correctly the first time I brought it in More

by amylynn632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Sawyer Chevrolet responded

Amy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 15, 2024

I found the dealership to be friendly, informative very helpful and pleasant to work with! More

by SHARON.MAHOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Sawyer Chevrolet responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 15, 2024

I’m always pleased with the service I received at Sawyer Chevrolet. I trust that I get the best service every time. Service Department is top notch. . More

by buddymac4089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 14, 2024

I was given a price for four new tires and the price was fair. I was happy to deal with a dealership who honors their advertisement. More

by RENEE3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Oct 14, 2024 -

Sawyer Chevrolet responded

Renee, Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

From the start of making my appointment to the time I picked up my truck everything was smooth and efficient. More

by hudrivgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2024

Provided ride from dealership to home and picked me up after service. Services were done before the estimated time. More

by sablegiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

Quite a painless experience. The salesman Paul Remus should be recognized.for his professionalism and personality. More

by marckwebster
Recommend Dealer
Yes
Employees Worked With
Paul Remus
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Oct 10, 2024 -

Sawyer Chevrolet responded

Marc, Thank you for your business and this review. We're happy to hear Paul and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

Excellent service, wonderful staff and technicians . Great prices on tires, got several quotes. I would recommend getting your car serviced there. More

by margenur
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Oct 10, 2024 -

Sawyer Chevrolet responded

Marge, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2024

Dave, Bri,Bri2,Mike and aKim are all awesome. They do everything in their power to get you i,taken care of and out the door in a timely manner. Always polite and non-judgmental. Only place I t More

by mgenthner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in service. She always gets me an appointment.
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Oct 09, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

October 09, 2024

Always professional and prompt with my car. Wouldn’t go anywhere else! Kudos to Larry and Stephanie for running an awesome dealership More

by BETH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Oct 09, 2024 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out, Beth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

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