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Sawyer Chevrolet - Service Center

Catskill, NY

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1,013 Reviews of Sawyer Chevrolet - Service Center

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March 02, 2024

I was there for a recall which they were prompt in their repair.. on my way home my “DEF quality poor” light came on which I am sure was coincidental. I drained the tank myself and corrected the issue More

by michaelphilibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 01, 2024

Sawyer is a very good car dealership, fast and friendly! I would very highly recommend. More

by donaldg0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Campisi
Mar 01, 2024 -

Sawyer Chevrolet responded

Donald, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

March 01, 2024

Thank you Mike Capasse for the great service that you continually give me. Love working with you. More

by johnnaccaratoinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Siracusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 01, 2024

Went in as my key fab was not working , when the very friendly front desk last replaced my batteries I let her know that that the tire pressure on my phone app was reading low. At that time she very ple More

by mlshackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Campisi, Barry Lang
Mar 04, 2024 -

Sawyer Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 01, 2024

very good dealership and service center was great and the people were good to and very fast More

by MINPINLOVER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Mar 01, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

Making an appointment is very easy and the staff is very friendly. Maintenence is a little long but job is done well. More

by SARAHW3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Sawyer Chevrolet responded

Thank you, Sarah, for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

February 29, 2024

Very professional staff and excellent service. I highly recommend Sawyers Chevrolet for all of your service needs. More

by mpa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

February 29, 2024

everybody was pleasant ,the waiting room was clean and well stocked the tv was entertaining More

by NORMANBERKNER120891
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team, Norman. We're glad to hear we delivered such a great experience!

February 27, 2024

Everything was excellent except the exorbitant cost of the repair charged. The cost is why many don't go to dealers for repairs. More

by BUGCHIEF45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget the mechanics name who worked with me but was very nice, and accommodating.
Feb 27, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

February 23, 2024

Very polite and helpful! Full of knowledge what they are doing! Efficient and friendly! Helped me with the car I purchased and set me up with New key after than they said it More

by ALENF84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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