Saybrook Ford

Working with Michele on this sale was fantastic! She was able to arrange a convenient time for the test drive and sale, while closing the deal very efficiently. To help expedite the sale, Michele was able able to arrange a convenient time for the test drive and sale, while closing the deal very efficiently. To help expedite the sale, Michele was able to get the paperwork started in advance of the day we planned to close the sale. This was ideal since the car was a surprise gift for my wife. We were able to surprise her with the 2012 Mustang, take her for the test drive and complete the sale all within an hour. Leo was great at closing out the paperwork for the sale and financing. Overall, Saybrook Ford made it very easy to find and buy the right car. More

We have bought 7 cars at Saybrook Ford as married couple all from Maneck. They are the most professional and believe in customer satisfaction. The Zack's have bought cars there since the '30's. Saybrook For all from Maneck. They are the most professional and believe in customer satisfaction. The Zack's have bought cars there since the '30's. Saybrook Ford is an asset to the 5 town community. We will continue by from them always. More

Don was very personable, honest and easy to work with. I feel he worked very hard to make the sale and keep me happy. There was one minor unresolved issue, but it did not rlate to Don's effort. I am hopeful feel he worked very hard to make the sale and keep me happy. There was one minor unresolved issue, but it did not rlate to Don's effort. I am hopeful that the service component (i.e., loaner, free tires)works out. Thanks More

Ed was very knowledgeable and helpful thru the hole process. The only thing was I had a spray-on bed liner put on and set up a drop off and pickup with Ed and he was going to go over the truck with me process. The only thing was I had a spray-on bed liner put on and set up a drop off and pickup with Ed and he was going to go over the truck with me in more detail. I received his call that the truck was ready and when I arrived later that evening he was with a customer and was not able to go over the truck with me. He did call later that evening and apologies. More

I had a great experience at Saybrook Ford. I purchased a 2012 Ford Explorer two weeks ago. My previous car, (a Jeep Grand Cherokee) needed expensive repairs that I could not see myself paying. It was an ol 2012 Ford Explorer two weeks ago. My previous car, (a Jeep Grand Cherokee) needed expensive repairs that I could not see myself paying. It was an older car and I had put quite a bit of money into it in the past. I was not expecting to buy a car that week but really had no choice. I could have gone with a cheaper car or used SUV but I LOVE the explorers and if I was going to buy a car, it was going to be something I could see myself in for years. Saybrook Ford was the first place I looked. Ed was very helpful and knowledgable. I then went to test drive other SUV's at area dealers but my #1 choice was the explorer. Once I let Ed know I wanted an explorer, I owned one the next day! I had the chance to drive it today in snow and ice and it handled beautifully. Overall my experience at Saybrook Ford was very good. I did not feel pressured and my questions were all answered. I could not believe how easy it was to buy a car! A+ for Ed. More

I have purchased many vehicles from many manufactuers in my life and none have matched the customer services that were provided by Ed and Saybrook Ford. There is more to buying a car than just picking out my life and none have matched the customer services that were provided by Ed and Saybrook Ford. There is more to buying a car than just picking out the right vehicle. Saybrook Ford made sure I got what I wanted and ensured the process went smoothly. Thank you. More

Ed has been looking for the right truck for me ,he found an F150 great shape the right colors .I test drove the truck and bought it on the spot ! Thanks to all at Saybrook Ford! an F150 great shape the right colors .I test drove the truck and bought it on the spot ! Thanks to all at Saybrook Ford! More

Don answered all of our many questions honestly and directly. He worked hard to get us exactly what we wanted, even when we made changes partway through the process. He was excellent to work with. We directly. He worked hard to get us exactly what we wanted, even when we made changes partway through the process. He was excellent to work with. We look forward to a long relationship with Saybrook Ford. More

Don Metivier spent a considerable amount of time with me to review my options for purchasing within my budget. We test-drove the car. He was helpful and professional. A week later when I made up my mind to to review my options for purchasing within my budget. We test-drove the car. He was helpful and professional. A week later when I made up my mind to further pursue the car of interest, Don Metivier was with another customer, so Donnld Whitmore provided professional services regarding the financing and final purchase of the car. He also explained the features and options of the car and other purchasing options. In the end, I purchased the car, based on both of the their help and ability to get the contract I needed. More

The salesman went out of his way to find the car I wanted, and actually went and got it himself. Business manager was also great to work with. wanted, and actually went and got it himself. Business manager was also great to work with. More