Sayville Ford - Service Center

Brought my car in for a water leak on drivers side well area floor .They charged me $325.00 to check out the problem. They claimed it was missing body seal behind fender causing the leak. I explained it h area floor .They charged me $325.00 to check out the problem. They claimed it was missing body seal behind fender causing the leak. I explained it has not rained & we have being drying water but every time we use the car ,its wet again . Service writer said you must of drove threw puddle. and would not listen to me .(Robert Giordano).I now have a call in to Dimitri Service Manager & Robert Giordano service writer The floor is soaking wet again & it has not rained. More

If you want to get screwed, this is the place for you. Put my car in for service for an Alternator and was told that I also needed a water pump. I elected not to do the water pump because I had no leaki Put my car in for service for an Alternator and was told that I also needed a water pump. I elected not to do the water pump because I had no leaking on my driveway prior to it going to them. Not only did they still charge me for the parts on my bill but when I got home I put cardboard under the car to see if it was indeed leaking. It ABSOLUTELY was not. I brought it back to get the refund on the parts they charged me for without doing the work and they put the car on the lift, pressurized the water pump and long behold "no leak". I was overcharged for the alternator by $191.36 and charged for over 3 hours of labor, that should have taken no more then 1.5 hours. Needless to say I will not be back! More

Unbelievable service. I called looking for an appointment- they didn’t have anything until the week after. They called me back a few minutes later that something had opene I called looking for an appointment- they didn’t have anything until the week after. They called me back a few minutes later that something had opened up and I came right down. Michelle put me in her personal loaner, they diagnosed my wheel bearing and repaired it in under 24hr. 5* I bought from here and I won’t service anywhere else. More

Thank you George Van Glam for taking care of the problem with my mirror.that is why .when I decided to buy another truck I came back to sayville ford they treated me great 44 years ago with a problem I had with my mirror.that is why .when I decided to buy another truck I came back to sayville ford they treated me great 44 years ago with a problem I had thank you. More

I came to sayville Ford to service my vehicle. I had George V. As my service representative. I was very impressed and well taken care. George went above and beyond to make sure my experience was I had George V. As my service representative. I was very impressed and well taken care. George went above and beyond to make sure my experience was the best it could be. I appreciate all his help and will DEFINETLY be coming back to work with him. Thank you George! Your the best! More

Sayville Ford had someone drive the loaner to my house, drive my car to the dealership for the recall repair to be completed, then return my car three hours later. This new pick up service is wonderfully drive my car to the dealership for the recall repair to be completed, then return my car three hours later. This new pick up service is wonderfully convenient and by far more preferable to my usual waiting at the dealership. Talk about excellent service! Wow! More

I have been coming and going in Sayville for 20 years. And every time i go back for a car or service its always been absolutely great. This place has great employees. Diana M.. and John U. Was a deligh And every time i go back for a car or service its always been absolutely great. This place has great employees. Diana M.. and John U. Was a delight to deal with. Best service I’ve ever had in my 50 years. James S in the parts department knows everything you need. Perfect place for all your card needs. Thank you Sayville Ford. More

After many problems with the service department in the past, George was a dream to work with! He got my issues resolved and went above and beyond to make my experience a stress free one! Thanks George! past, George was a dream to work with! He got my issues resolved and went above and beyond to make my experience a stress free one! Thanks George! More

Special thanks to Rob and Conner for a quality and quick oil change! I'll be back for the next one. oil change! I'll be back for the next one. More

George V was my service advisor for an inspection. George was awesome and kept me advised at what was going on. Truck went in right away and was done in no time. Sayville ford was able to get the truc George was awesome and kept me advised at what was going on. Truck went in right away and was done in no time. Sayville ford was able to get the truck in the day I wanted. Good service is the reason I stick with Sayville ford. More