Scarsdale Ford
Scarsdale, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 110 reviews
Disingenuous service management misrepresenting the status of repair process, poor communication and customer service, understaffed and subpar performance on deliverables, unreliable in maintaining doc status of repair process, poor communication and customer service, understaffed and subpar performance on deliverables, unreliable in maintaining documentation of prior service. Going forward I will find a different Ford dealership for any service or purchases. Very disappointed in the experience with Scarsdale Ford. More
Excellent work done efficiently. The staff is knowledgeable and helpful. I recommend them to all Ford owners who want to keep their cars in top running condition. The staff is knowledgeable and helpful. I recommend them to all Ford owners who want to keep their cars in top running condition. More
They got me in and out in a very reasonable amount of time. Recommended for sure. time. Recommended for sure. More
I went there yesterday and had my vehicle repaired. Service advisor Remo was friendly and kind and helpful at having my vehicle repaired. Service advisor Remo was friendly and kind and helpful at having my vehicle repaired. More
My service experience was great and handled quickly and courteous and followed up with Ralph. courteous and followed up with Ralph. More
I initially called in and was in contact with a sales rep called Anthony to look into a second car for me and my wife. What I didn't know was that my father in law was also in contact with a guy named Chris called Anthony to look into a second car for me and my wife. What I didn't know was that my father in law was also in contact with a guy named Chris there. We ended up getting a Ford Bronco, and the guys there were more than easy going and professional. I'd recommend working with this dealership, they're alright people! More
Very professional and extremely courteous. The Service Department gave me an appointment very fast and completed the work within the specified time. It was actually a pleasure to go to the dea The Service Department gave me an appointment very fast and completed the work within the specified time. It was actually a pleasure to go to the dealership. More
Great service the customer comes first excellent communication about the service being done fast and clean a very good experience communication about the service being done fast and clean a very good experience More
Service was great today. Everyone was prompt and polite and helpful. The next day I received an email from Ford that said I could’ve had valet service. They would’ve dropped Everyone was prompt and polite and helpful. The next day I received an email from Ford that said I could’ve had valet service. They would’ve dropped it off and picked it up etc. so that would’ve been nice to know ahead of time but otherwise they were terrific thank you. More



