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Scarsdale Ford
Scarsdale, NY
110 Reviews
Scarsdale Ford is a proud member of the Tasca Automotive Group. The Tasca family is now a fourth generation family owned and operated business, one of the oldest in the nation. We’ve grown to include Ford, Lincoln, Mazda, Volvo, Chrysler, Dodge, Jeep, Ram, Fiat, Buick, GMC, Cadillac, Subaru, Hyundai, Kia, Chevrolet, Toyota, Audi and Volkswagen. We have locations in Rhode Island, Massachusetts, Connecticut, Illinois, Florida, New York, Pennsylvania, and Missouri. While we will continue to grow, we remain committed to the timeless values and principles of our founder. We are grateful to the members of our team who work so hard on a daily basis to serve our customers. We are thankful for the generations of loyal customers who have trusted us our family for all their automotive needs. We humbly pledge to continue the Tasca Family Commitment that YOU WILL BE SATISFIED.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 110 reviews
June 11, 2025
I have always had a great experience with Scarsdale Ford. Jairo in new sales and Remo in the service department have always been a pleasure to deal with. Jairo in new sales and Remo in the service department have always been a pleasure to deal with. More
by Jim Boland
June 03, 2025
My wife and I had a terrible experience with this dealer! Apart from the regular dealers scheme to "rob" you here and there, these people wanted more from us. The vehicle we chose to buy had the wind dealer! Apart from the regular dealers scheme to "rob" you here and there, these people wanted more from us. The vehicle we chose to buy had the windshield cracked. They said that, as part of the deal, they will replace it. I was very clear that I want original windshield. At the time of picking up the car, I noticed that the windshield was not original, rather a cheap chinese after-market. They did not missed the change to skeem few more dollars from us. When I approached the manager in this matter, he said that he wasn't aware of that and that the sales person "is out today". When they replaced the the windshield they scratched the dashboard and left glue on it that I cannot remove without damaging the dashboard. Also de Heads-Up-Display is foggy on the margins - not sure it it is because of the cheap windshield they put on or because, during the windshield replacement, they must have whipped it off the screen of the HUD with the wrong substance. And to top it off, they messed up the papers in the manner that I did not have a registration for three months. Yes, 3 months. I was afraid to drive my own, new car to avoid breaking the law. I was like driving a stolen car but while paying monthly rates to the bank So, obviously I cannot recommend tbis dealer. It seems that, for decades, customers are treated badly by dealers and there is nothing we ca do. Sad... More
by amataludu
May 20, 2025
From sales to sales fulfillment to service this dealership has provided the lowest levels of customer satisfaction possible. 1. Paint missing on sale of a brand new bronco - caught later pointed dealership has provided the lowest levels of customer satisfaction possible. 1. Paint missing on sale of a brand new bronco - caught later pointed out by the customer (me) 2. Took 4 months to provide out of state registration plates. They charged $400 for this of which $150 was the processing fee - was informed the processing fee would not be refunded even though it took them 4 months to process. Claimed we could drive with expired plates. Many phone calls later a second temporary plate was sent. 3. Added too much oil at first oil change at dealership. Caused the engine to stall and emit grey smoke and an odor - malfunction not sure of long term effects on engine. Certainly compromised the safety of the. Driver. 4. Out over $250 in tow fees and Ubers due to car stalling. Dealer contact has not returned calls for reimbursement of these receipts How does a ford dealer not know how much oil to put for an oil change???? 5. We were sold a third party warranty but told by finance it could be used at any ford dealership. Not true. We tried to get the service done locally. Ford customer service also tells me it's a third party warranty so we cannot service anywhere but Scarsdale ford The sales manger and the service manager are the best persons to deal with. Would love to have a sit down with the owner to understand how this dealership actually functions. Many broken parts in their system. To clarify we chose this dealership based on the fact that they had the make and model and color of the vehicle we wanted. Negative experiences from day one More
by msingh
May 14, 2025
Best care starting with valet, Kevin. Ralph, at the service desk, was extremely helpful checking me in. Technician was very good and found an issue that was covered under my warranty. Fo Ralph, at the service desk, was extremely helpful checking me in. Technician was very good and found an issue that was covered under my warranty. Fortunately, the Parts department had the part for my car and all necessary work was done timely. I always get great service. Even the salesman, Chris, stopped by to see if I needed anything. Very happy with this dealership. More
by Mustang Lady
May 12, 2025
Great product great service, it’s the third car I buy from them one leased two financed. Satisfied every time. from them one leased two financed. Satisfied every time. More
by Junior
May 10, 2025
The dealership was professional, efficient and friendly. Service was given in a timely manner. Knowledgeable staff. Will recommend without hesitation! Service was given in a timely manner. Knowledgeable staff. Will recommend without hesitation! More
by mcmc168
Employees Worked With
April 21, 2025
I had a great experience working with Joe! He was incredibly efficient, transparent, and made the entire car buying process smooth and hassle-free. There were no hidden tricks or confusing ste He was incredibly efficient, transparent, and made the entire car buying process smooth and hassle-free. There were no hidden tricks or confusing steps—just straightforward, honest service. Joe walked me through everything I needed to know and thoroughly inspected the vehicle with me. I also did a trade-in on the spot, and he used Carfax to evaluate my car's value right in front of me—no haggling, just a fair offer based on the actual report. It was a truly pleasant experience from start to finish. Highly recommend Joe if you're looking to buy or trade in a car! More
by evan qi
April 17, 2025
Very professional staff for both sales and repairs with complete knowledge of your complete needs complete knowledge of your complete needs More
by star4vendor
April 01, 2025
Great service and employees very friendly and knowledgeable. Will be coming back for all my needs and services knowledgeable. Will be coming back for all my needs and services More
by G
February 20, 2025
Scarsdale Ford Service Department are the best . They schedule your appt according to what is best for you. They complete everything in a timely manner . The Service Department staff is extremely pr They schedule your appt according to what is best for you. They complete everything in a timely manner . The Service Department staff is extremely professional and kind. I am very happy with my purchase from Scarsdale Ford and the Service Department. Thank you !! More
by kembo455
