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Schaefer & Bierlein Chrysler

Frankenmuth, MI

5.0
175 Reviews
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1015 Weiss St

Frankenmuth, MI

48734

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Showing 175 reviews

November 01, 2026

Always excellent service and very friendly. Will not go anywhere else for service. Highly recommend. More

by hollyklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2026

I absolutely loved everyone at this dealership! Trust goes a long way and they have it in spades. Will definitely be dealing with them in the future!! More

by lorih
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bierlein
October 30, 2026

Fast and friendly service they go above and beyond with all their customers every time More

by dc122973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2026

This dealership has been the best one I have ever dealt with. They are friendly and professional. Every person I encountered was awesome! More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2026

Good experience with the purchase of a new Dodge Durango GT HEMI. Alex and Greg were both excellent answering all my questions, providing informative answers to my questions and explaining factory options a More

by fatboy78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hoard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2026

Very Easy Process as always! Had another great experience and will continue to purchase my vehicles for S&B!!! More

by eric.suppes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Schaefer & Bierlein Chrysler responded

Hi Eric, thank you so much for taking the time to send us a perfect 5-star and kindly worded review. We appreciate your continued loyalty to our dealership and hope you enjoy your newly purchased vehicle! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 27, 2026

I was happy with the service and employees I interacted with. However, when I picked up my truck and was driving away, I noticed my windshield was cracked (passenger side). This wan't there when I dropped More

by jddjlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Schaefer & Bierlein Chrysler responded

Hi Donna, than you for providing your review after your most recent service visit. We are pleased you are happy with the service on your vehicle and interaction with your team. Our service manager Carlton and you have spoke regarding the windshield and working through a solution. We hope to be able resolve with you quickly and efficiently! We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 27, 2026

I had a great experience with the service department at Schaefer & Bierlein Chrysler during my recent visit for routine maintenance, including an oil change and tire rotation. The team was friendly, profes More

by raymonddaenzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you, Ray! We are very pleased to hear of your positive experience with our service department after recent visit! Providing efficient, professional, and transparent service is our top priority, and it is rewarding to know that our team hit the mark during your oil change and tire rotation. We truly appreciate your trust in us and your recommendation. We look forward to seeing you again for your next maintenance appointment at Schaefer & Bierlein...Where Service Sells Cars!

October 26, 2026

Couldn't ask for a better place to buy or trade in a vehicle. Fair prices and awesome Staff! They go above and beyond. More

by cag1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much for the wonderful review! We truly appreciate your kind words about our team and are grateful for your business. It is a pleasure to serve you, and we look forward to seeing you again for all your future automotive needs. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 26, 2026

Carl is the best! ! He is so nice and always asks how I am and the family. I look forward to seeing him when I come into service. I don’t think I could think of a reaso More

by bniec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Opperman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much for this wonderful review! We truly appreciate your kind words about our team members and thank you for your continued loyalty in both our sales and service departments. It is always a pleasure working with you, and we are thrilled to hear how much you are enjoying your Ram truck! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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