Back

Schaefer & Bierlein Chrysler

Frankenmuth, MI

5.0
92 Reviews
Contact Dealership

1015 Weiss St

Frankenmuth, MI

48734

Directions

Filter Reviews by Keyword

By Type

Showing 92 reviews

September 14, 2026

My husband and I have been doing business at Schaefer Bierlein for a number of years and continue to go back and always will because of the great Customer Service! Matt and the entire service team are in More

by graselk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

A wonderful service dept. They go above and beyond for thier customers. Thnx for everything you do. More

by bilbunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

Great customer service and attention to detail from a dealership that cares about their customers. More

by jason.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Opperman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

The Customer focus is hands down the best, They actually deliver your new car at your place of business which was a big relief to me. More

by dan.wiese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Schaefer & Bierlein Chrysler responded

Hi Dan, Thank you for the kind positive review and recommendation. We appreciate your business and we hope you are loving your new to you Ram truck! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

September 13, 2026

Service tech damaged 3 parts that were not damaged. The iriginal replaced broken part had to be replaced a second time. More

by rayandsuelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Schaefer & Bierlein Chrysler responded

Hello, Ray and Sue Lee. Thank you for taking the time to write a review after your recent service visit. I am sorry to see that there were some issues with part replacement. I am trying to get some more information regarding the service appointment, but I am unable to identify you and/or your vehicle specifically so that we can further discuss. Please fee free to call us and ask for your service writer Matt Preseau or our service manager to make sure everything was corrected for you. Thank you.

September 12, 2026

The computer panel that they put on our van was exactly what it needed. The diagnose was perfect and our van is running great thank you so much. You did a great job. More

by marieaguirre111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2026

They are the Best! They give us honest advice and exceptional service! We trust them with all of our vehicles and they've helped our young driver learn about the respon More

by ceo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2026

The only place I will take my Jeep for any kind of service work. They staff is amazing! More

by hollyklein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office administrator
September 07, 2026

It was great. Wptould recommend them to anyone. They kept me informed and let let me know when my loaner would be dropped off. More

by huberk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2026

Carlton was fantastic! He got us in and out very quickly and was very sympathetic and helpful with all my wife’s concerns. The car is running great! More

by 517crush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...