Schaller Acura
Manchester, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,153 reviews
We have leased two TL's and an MDX from Schaller and were always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a full demonstraton of the the car's features. The service department was equally friendly and always took care of our needs in a timely manner. We have always felt like our business was valued by this dealership. Many times once you complete the transaction of lease or purchase they forget about you, not at Schaller. Because of these qualities we decided to make our last transaction a purchase rather than a lease. I do compare other dealerships to Schaller and I have not been to one that can exceed them in salemanship or service. More
The friendliness and customer service at Schaller Acura are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our servi are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our service visits have been nothing short of spectacular and I will NEVER go to any other dealer. I tell my friends and co-workers about Schaller all the time and will continue to do so. Schaller is one of those treasures that come along very infrequently these days. We've bought five cars at Schaller and we don't plan to buy a car anywhere else but Schaller. Every time we go in there, we are warmly greeted buy any employee we see, and we almost feel like they're family. I can't say enough about our wonderful experiences there. More
Had an overall positive experience. Sales man didn't know a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased the car we had asked for some add ons such as floor mats, splash guards and side rails. When we picked up the car the floor mats were black, not beige and the side rails hadn't been installed as they didn't have white in stock. Someone was asleep at the switch. We made another appointment and the add ons were completed. More
My overall experience was fantastic. I went into the dealership with a specific price in mind. Teri Lupacchino worked with me and made sure that they were able to get to my price. There's no run around dealership with a specific price in mind. Teri Lupacchino worked with me and made sure that they were able to get to my price. There's no run around here that you find at other dealerships. I was able to walk in and walk out the same evening with my new Acura TL. The employees couldn't have been friendlier. I will ALWAYS go back to Schaller Acura when it comes time to purchase a new vehicle. My family has purchased five vehicles from Schaller Auto Stores within the past five years do the incredible service you always receive at their dealerships! More
I have purchased numerous vehicles at Schaler Acura over the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my questions, etc. were handled efficiently and resolved satisfactorily. Even though I moved further away and had other Acura dealers closer to home, I still felt more comfortable dealing with the people at Schaler Acura which I had come to know, trust and respect. This even included ongoing service for my vehicles. More
I just leased my 3rd vehicle from Schaller Acura and the sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in my color choice as well as with the package/ equipment I selected. The lease process was easy and detailed through out. Both the Manager and credit department were excellent to work with too. I would highly recommend this dealership to anyone interested in purchasing or leasing an Acura. Best Regards, K. Kearney More
This is my second purchase from this dealership and am very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, foun very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, found the car I was looking for, and was very good with follow-up. The service department is always so friendly. And, one of the nice features is that they wash and vacuum your car for you each time you bring in the car for service. This happens even if the service is as simple as an oil change and also if I have a coupon for a free oil change, they still offer to wash my car. More
I have purchased my last two cars from Schaller thru Ms. Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plu Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plus the service is very good and conveniently scheduled. More
Sadie Bride was very accommodating, explained the features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and t features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and they really pushed to accommodate my husbands schedule. She has been responsive to all my questions and I would recommend the Acura Dealership to all my friends. More
SINCE 1991 I HAVE BEEN A CUSTOMER OF SCHALLER ACURA. I JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE N JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE NEW GADGETS ON THE RL.THE SERVICE MANAGER (DAVE) AND THE LEAD SERVICE FOREMAN (BRIAN) HAVE BEEN THERE FOR THE SAME PERIOD OF TIME. TRY TO FIND THAT IN A DEALERSHIP ANYWHERE !!! iT'S COMFORTING DEALING WITH PEOPLE YOU KNOW AND TRUST FOR THE LAST 19 1/2 YEARS. More






















