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Schaller Honda - Service Center

New Britain, CT

4.4
302 Reviews
Call Service Center (860) 826-2022

302 Reviews of Schaller Honda - Service Center

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May 22, 2024

Amazing Kind Knowledgeable Patience Respectful Observant Personalize care Overall the team was great and they treated me like I mattered and that was the most important thing to me. More

by allurejackson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Helpful
May 21, 2024

The service dept went above and beyond to help me out. They considered my budget as well. I thought the service was outstanding and I would definitely recommend them. Kevin, my consultant, went the extra More

by Stephen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 19, 2024

Second vehicle purchase. Up front and transparent. The process was easy, same day purchase and drive away. Everyone was knowledgeable and great to work with. More

by ij
Recommend Dealer
Yes
Employees Worked With
Amber Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hensel
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May 19, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

Helpful
May 18, 2024

My service coordinator Kevin did an excellent job of explaining what work my car required and provided other helpful information. He was very professional and friendly. Outstanding employee! More

by Mark Litke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Mark, and look forward to your next visit.

Helpful
May 16, 2024

I had very good service & very quick & efficient. .I was very pleased with the service. More

by louellastjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
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May 16, 2024 -

Schaller Honda responded

Luoella, Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 15, 2024

Justin in the service department was very helpful. They got me in a timely fashion and did the work in half a day as planned and promised. More

by czack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 15, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

Helpful
May 15, 2024

Always honest and quick Employees are very nice and polite. Always bring my car here More

by ler40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Schaller Honda responded

Thank you! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

Helpful
May 15, 2024

Great customer service! Very kind and informative. Definitely will recommend to my friends and family! More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
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May 16, 2024 -

Schaller Honda responded

Leo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 14, 2024

Staff is pleasant and attentive. Problems generally resolve first time. This service went well no issues as yet. More

by markir117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 10, 2024

Communication by the service department is very good. The writers are polite and knowledgeable. Thee waiting room is need of an update. More

by mr.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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