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Schaumburg Kia

Schaumburg, IL

4.5
2,726 Reviews
Who Are We at Schaumburg Kia? Visit Us in Schaumburg Today to Find Out At Schaumburg Kia, we're known for our selection of new and used Kia models, but we have so many more services. With years of experience helping Addison IL, Arlignton Heights IL, Elgin IL, Hoffman Estates IL and Palatine IL drivers with everything related to their Kia model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process. Schaumburg Kia, the Golden Rule of Customer Service At Schaumburg Kia, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Kia Forte, Sorento, Optima, Sedona and Sportage. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Rohrman Rapid Retail Quick Buy at Schaumburg Kia We want you to buy your next vehicle on YOUR SCHEDULE! The Rohrman Rapid Retail quick buy tools are making the car buying process faster, easier and more enjoyable. Click here to learn more. Or Visit in Person to Get Started on Your Path to a New Vehicle See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Schaumburg. We're conveniently located for the entire Addison IL, Arlignton Heights IL, Elgin IL, Hoffman Estates IL and Palatine IL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
Contact Dealership

1100 E Golf Rd

Schaumburg, IL

60173

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Filter Reviews By Type

Showing 2,726 reviews

March 11, 2023

Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias More

by FRANCISCORODRIGUEZ71
Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 02, 2023

They’re always willing to help me in anything I need & great customer service & people! More

by Kristy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah La Vow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Schaumburg Kia responded

Kristy, thank you for the review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

March 01, 2023

Everything was quick and smooth and it even saved me a stop at the carwash More

by ANDERS.BENSON
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
Mar 01, 2023 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia!

February 25, 2023

The service was performed quicker than promised! They even gave a much needed car wash! More

by FOSTFAM09
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall who I had
Feb 27, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

All good but one question was how come you have no suggestions to prevent the til til challenge? More

by FOSTFAM09
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall anyone, sorry
Feb 27, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 25, 2023

Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What More

by Johnnyli
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Tremmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daina Barthel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longobardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Raith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic DeSanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

February 25, 2023

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to More

by ON24OFF48
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac
Mar 02, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 19, 2023

I am rating the service center 5-star, because everything that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed t More

by bk
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

February 19, 2023

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kamarie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longobardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 18, 2023

Speed and accuracy were great. The dealership is clean and well run. I would recommend More

by KLAUBER.STEVEN
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Macalusco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Schaumburg Kia responded

Steven, Here at Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dan, and it was a pleasure having you at the dealership. We appreciate your review!

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