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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

March 01, 2023

Everything was quick and smooth and it even saved me a stop at the carwash More

by ANDERS.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
Mar 01, 2023 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia!

February 25, 2023

Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What More

by Johnnyli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Ricky Perez, Tiffany Tremmel, Daina Barthel, Jeanna Rice, Anthony Longobardi, Todd Pruitt, Mike Raith, Bill Brennan, Nic DeSanti
Feb 27, 2023 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

February 25, 2023

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to More

by ON24OFF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac
Mar 02, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 25, 2023

The service was performed quicker than promised! They even gave a much needed car wash! More

by FOSTFAM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall who I had
Feb 27, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

All good but one question was how come you have no suggestions to prevent the til til challenge? More

by FOSTFAM09
Recommend Dealer
Yes
Employees Worked With
Don’t recall anyone, sorry
Feb 27, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 19, 2023

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Perez, Kamarie Jones, Anthony Longobardi, Todd Pruitt
Feb 22, 2023 -

Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 19, 2023

I am rating the service center 5-star, because everything that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed t More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Feb 20, 2023 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

February 18, 2023

Another 5 star interaction with Schaumburg Kia. I will only purchase my vehicles from this dealership! No reason to go elsewhere. More

by LIEBERMAN33
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Nic DeSanti
Feb 19, 2023 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Schaumburg Kia. Nic and our team appreciate your business and hope to see you again soon!

February 18, 2023

The service was prompt and polite. I felt that Michael had my best interest in mind and worked to ensure we could reach an agreement. More

by ASHAVILA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Feb 19, 2023 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 18, 2023

Speed and accuracy were great. The dealership is clean and well run. I would recommend More

by KLAUBER.STEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Macalusco
Feb 19, 2023 -

Schaumburg Kia responded

Steven, Here at Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dan, and it was a pleasure having you at the dealership. We appreciate your review!