Schaumburg Kia

I brought my car there 4 times and my car not fix . I have gas fumes coming from my tail pipes .They said that the way it suppose to be . I'm would really like for a manager to call me . I have a 2018 k I have gas fumes coming from my tail pipes .They said that the way it suppose to be . I'm would really like for a manager to call me . I have a 2018 kia stinger and there no way fumes suppose to come out of there just because I'm a woman they keep tell me something different each time I come there. They even went far as one of the workers saying he have the same car and that the way it suppose to be. I would not recommend any woman to get a car from there cause it something goes wrong it will be a lot of lying told to u . More

Outdated building. Friendly service reps. Had to wait 10 minutes for the cashier. Walked to the showroom and lots of sales rep and nobody greeted me. Friendly service reps. Had to wait 10 minutes for the cashier. Walked to the showroom and lots of sales rep and nobody greeted me. More

friendly staff good service fast service only did what ii wanted to get done they checked everything wanted to get done they checked everything More

Service department is friendly, helpful and knowledgeable. They do a great job and we come there for all warranty work. However, the cost of routine maintenance is too high. knowledgeable. They do a great job and we come there for all warranty work. However, the cost of routine maintenance is too high. More

Working with what appeared to be minimal staff they were able to accommodate my needs, and fix the problem immediately. Great job service staff. able to accommodate my needs, and fix the problem immediately. Great job service staff. More

Mark is the man. He was quick to respond while multitasking on a busy day! He was quick to respond while multitasking on a busy day! More

Very upfront staff with great communication skills. Excellent customer service as always! Will continue utilizing Schaumburg Kia for all maintenance activities. Christian Medina always goes out of his Excellent customer service as always! Will continue utilizing Schaumburg Kia for all maintenance activities. Christian Medina always goes out of his way to provide an outstanding customer experience! He is a great communicator and extremely customer focused allowing for a seamless enjoyable experience at Schaumburg Kia! More

It was a good experience for me, it was my first time buying a car, so everything went great buying a car, so everything went great More

I was very happy with the customer service and communication provided to me by Christian. He was very considerate and really listen to my not so good explanation of an issue my vehicle was having communication provided to me by Christian. He was very considerate and really listen to my not so good explanation of an issue my vehicle was having. My vehicle was ready on time and had all the salt and snow washed off when I arrived to pick it up. Thank you! More

Very nice and good help. Pleased with service. Back again when need more work done. Pleased with service. Back again when need more work done. More