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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

July 27, 2021

Right when I thought all the Add-ons were discussed with Salesman then the Finance Manager brought up even more Add-ons! Too much pressure to make on-the-spot decisions!! More

by SALT405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory, James Meiners
Jul 27, 2021 -

Schaumburg Kia responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

July 27, 2021

Initially my call was returned and I was able to make a service appointment. My selling dealer was either hard to get a hold of or did not return my call. This dealers service department was very accomm More

by tom@automaticdoorsinc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto , Doug Johnson , Service Manager
Jul 27, 2021 -

Schaumburg Kia responded

Tom - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and please don't hesitate to reach out if there is anything more we can do for you in the future!

July 27, 2021

Tiffany made an error on the title, I have tried calling 10 times and left 3 voicemail. No one is calling me back. Please call me and resolve this problem More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel
Aug 13, 2021 -

Schaumburg Kia responded

Thank you for your review, Alex, and we apologize for the lack of communication on our part. Please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 27, 2021

Website shows 13 new cars for sale. When I get there, I am told they have no new cars for sale. They have a demo model, but they lost the keys. Can not contact service department to replace the missing key More

by T.INBOX
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Delaney, Larry (customer service), Mark Anderson
Aug 13, 2021 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 27, 2021

Aldo was extremely easy to work with. The staff was very busy when we walked in but we immediately felt welcomed. Once we decided to buy, Tiffany provided the best finance experience I have ever had when bu More

by Ahodges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriguez, Tiffany Tremmel
Jul 27, 2021 -

Schaumburg Kia responded

We're delighted to hear that the Bob Rohrman Schaumburg Kia team made your buying experience one for the books! Thank you for leaving us a review, and safe travels in your new ride! See you next time!

July 26, 2021

Very punctual & took less than 2 hours. Jose was very helpful! I was very pleased with the service. I will be coming back again for service :) More

by LPEOPLES8809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service , Luther Jamison
Jul 26, 2021 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia your positive feedback! We're glad we could complete your service quickly and efficiently. Take care, and we'll see you at your next service visit!

July 25, 2021

This was one of the most pleasant car buying experiences we have had, from the phone call on the way to the dealership, until we drove off the lot with a new car. The entire staff we met were great! More

by ohara530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones, James Meiners, Daina Barthel
Jul 25, 2021 -

Schaumburg Kia responded

We love hearing from our happy customers, so this review is music to our ears! Thank you for trusting the Bob Rohrman Schaumburg Kia team with your vehicle purchase - we hope the new ride exceeds expectations! Safe travels!

July 24, 2021

Francesco helped us find the perfect vehicle for our needs. I bought my first KIA in 2008, and found myself back here when it was time to buy again. We love our Niro, and are on a road trip on our way t More

by KATHLEEN R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco , Tiffany Tremmel
Jul 25, 2021 -

Schaumburg Kia responded

Kathleen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 24, 2021

We needed an inexpensive vehicle quickly and we were treated like royalty! Mike Delaney was helpful, informative, extremely nice and went out of his way! More

by Asalyers167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delaney, James Meiners, Daina Barthel
Jul 25, 2021 -

Schaumburg Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Mike and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 23, 2021

Nic is awesome sales man. Listen what you say and try to make it happen. Reasonable price with faith. Highly recommend this location kia. Thanks More

by JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
Jul 25, 2021 -

Schaumburg Kia responded

John - thank you for the outstanding feedback and for trusting Bob Rohrman Schaumburg Kia with your vehicle buying needs! It is our pleasure to assist you. Safe travels!

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