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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 02, 2021

Excellent service from start to finish! Everyone was very nice and helpful. They installed my remote start in less then 4 hours and showed me how to use it! More

by LINDAEARLEY622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Mark
Mar 02, 2021 -

Schaumburg Kia responded

It was our pleasure to assist you! Thank you for choosing Bob Rohrman Schaumburg Kia and taking the time to share your experience. We hope to welcome you back for your future service needs!

March 01, 2021

Service Dept couldn't check my biggest concern which is a knocking noise left of the brake pedal under the carriage due to Covid. Maybe next time. More

by JORGE7006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose in service
February 26, 2021

Great service. Came early and took me right away. The guy who helped me was fantastic. The waiting room could use an upgrade with new chairs, etc. More

by Wings263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 26, 2021 -

Schaumburg Kia responded

We're thrilled to hear that our team took such good care of you and your vehicle! Thank you for trusting Bob Rohrman Schaumburg Kia with your repair and maintenance needs!

February 26, 2021

They were very helpful and showed me the issues. They gave me recommendations and their technician was nice as well. I would go back again. More

by SAFLAKANAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Hannah
Feb 26, 2021 -

Schaumburg Kia responded

Thank you so much for trusting us with your vehicle! We are happy to hear that our team could help address your concerns, and we appreciate you reviewing Bob Rohrman Schaumburg Kia. Hope to see you next time!

February 26, 2021

Very responsive in my hour of need when I had to have my car towed! Quick and effficient in making repairs during subzero weather! Thanks for your care! More

by BUCKLEY770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Mar 01, 2021 -

Schaumburg Kia responded

Thank you for taking the time to leave us a review! We are so glad we were able to help you out here at Bob Rohrman Schaumburg Kia, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

February 25, 2021

Will never bring my business back! Worst service ever. Service damaged parts under my hood and refused to fix it overcharged me for a price to fix the damages. Car wash are never done right, my car is sti More

by Ishayalurina66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Apr 28, 2021 -

Schaumburg Kia responded

This is a concerning review to read, and it certainly doesn't sound like the friendly, accommodating, and exceptional service we pride ourselves on here. I would like to speak with you directly about what happened and see what we can do to address these concerns. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Fil Principato - Service Manager - 847-380-9757

February 24, 2021

Mark, in the service dept. took care of me when I pulled in. He answered my questions and told me about how long it would take. He offered me a ride if I wanted to get a cup of coffee. I just waited in t More

by INS_GUY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark in service
Feb 24, 2021 -

Schaumburg Kia responded

Reviews like this one always make us smile! It's wonderful to hear that Mark went above and beyond to deliver an attentive, considerate service experience. Thank you for trusting Bob Rohrman Schaumburg Kia with your vehicle and your business!

February 24, 2021

I am always satisfied with the services that performed on my car at this facility. I bought my car here and have used their service department for all of the maintenance. More

by LAURANN119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 24, 2021 -

Schaumburg Kia responded

Thank you for your loyalty to our team! We appreciate your business and we look forward to welcoming you back to Bob Rohrman Schaumburg Kia for your future service needs. Have a great day!

February 23, 2021

Great customer service! I never have any issue with dealership. I brought in for a recall and they took care of it. I would take my car back for any issues... More

by rylander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the service man that took care of us.
Feb 24, 2021 -

Schaumburg Kia responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Bob Rohrman Schaumburg Kia, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

February 22, 2021

My experience At Schaumburg Kia was great. Everybody was friendly and Amy was very helpful and pleasant to work with. I would definitely recommend this dealership. More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Chris Powell
Feb 22, 2021 -

Schaumburg Kia responded

Steve - Thank you for the great feedback! We are proud to have earned your business and happy to hear that Amy went above and beyond to assist you. Drive safely, and we hope to see you again at Bob Rohrman Schaumburg Kia!

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