Schaumburg Kia

Great people to take care of my car. They always update me what is wrong with my car and do everything they can to make sure I have a great experience. me what is wrong with my car and do everything they can to make sure I have a great experience. More

Mark & the service manager both were professional, polite, and helpful. They clearly explained everything and made suggestions without scare tactics, pressure, or making me as a customer (and female) polite, and helpful. They clearly explained everything and made suggestions without scare tactics, pressure, or making me as a customer (and female) feel belittled in any way. I would recommend. More

Our sales person Michael was very attentive during the sale process and was very good to work with at Bob Rohrman's Schaumburg Kia. I can not say the same for the management, or the dealers advertisement sale process and was very good to work with at Bob Rohrman's Schaumburg Kia. I can not say the same for the management, or the dealers advertisement/internet group. I received emails from them advertising "First 2 years oil changes on us when you buy a new vehicle from Schaumburg Kia!*." And when you read the "*" it states "*See dealer for full details. 2 yrs oil changes is an available package for purchase." So I would not classify it as the oil changes are "on us'" When I emailed them back on this I received zero responses. So unfortunately, they seem like the typical car dealership, They only care until the point in time you actually buy the car after that the sales group does not seem to care. More

Check in for service was painless. Personnel was very courteous as always. Service was done promptly and I was on my way with a clean car courteous as always. Service was done promptly and I was on my way with a clean car More

My salesperson Abdullah was kind, knowledgeable and patient. I wasn’t expecting to purchase a car on my first outing but the staff at Kia made the process an easy decision. I want to personally thank patient. I wasn’t expecting to purchase a car on my first outing but the staff at Kia made the process an easy decision. I want to personally thank Abdullah who went above and beyond to assure that my experience and choice was the right one. Thank you Kia! More

Had a great experience with Donny. Very honest and helpful salesman. Made the process enjoyable. Also Mark in finance got me in and out with paperwork. Unlike my experience with literally everyone at helpful salesman. Made the process enjoyable. Also Mark in finance got me in and out with paperwork. Unlike my experience with literally everyone at Arlington McGrath Kia, I had a great experience at Schaumburg Kia. Thanks again Donny and Mark. More

I was very pleased with the service I received from Kamari’. He was very helpful in my making the decision to buy the K5. I really like my car. It’s got great features and in has a nice smooth ride and Kamari’. He was very helpful in my making the decision to buy the K5. I really like my car. It’s got great features and in has a nice smooth ride and great acceleration. Kamari along with Roy were very responsive to what I wanted in a new car. I was also able to get what I felt was a fair price and I don’t have buyer remorse. I enjoy driving the K5. More

The service department was great! Very fast and thorough. Everyone was great. Jarod helped me and was awesome. Everything about the process was easy and I had no issues. Everyone was great. Jarod helped me and was awesome. Everything about the process was easy and I had no issues. More

Phil was outstanding! He was able to take my car earlier than my appt time, and arranged for transportation to and from my home, so I didn’t have to wait in the waiting room. The ability to digitally pay my than my appt time, and arranged for transportation to and from my home, so I didn’t have to wait in the waiting room. The ability to digitally pay my invoice was a piece of cake, and there were zero issues when I picked my car back up. Phil took the time to ensure I understood what was completed on my car. He even made sure it was hand washed!! More

Excellent Customer Service I had a Replace Battery and Mark Robles was extremely helpful and knowledgeable he went above and beyond to help us, definitely Highly Recommended!!! Mark Robles was extremely helpful and knowledgeable he went above and beyond to help us, definitely Highly Recommended!!! More