Schaumburg Kia

We recently found a car we were interested in via Autotrader.com and were led to Bob Rohrman Kia in Schaumburg. I’m so pleased that we were. Not only did they agree to hold the car for us (as we were Autotrader.com and were led to Bob Rohrman Kia in Schaumburg. I’m so pleased that we were. Not only did they agree to hold the car for us (as we were waiting to see if our car would be deemed totaled by our insurance company after an accident), but they were friendly, easy to deal with, and stood by the advertised price on Autotrader—to the penny. While another dealer we had visited prior to finding the Schaumburg car suddenly tacked on a $2000 “dealer markup” and told us that all the dealers were doing that, Bob Rohrman Kia explained that they don’t do that. We got the Kia Soul packed with features for just dollars more than the other dealer wanted for a basic with no features. Secondly, our salesperson, Aldo, was friendly and fun and he stayed past closing time to go over all the features with us. Although it took a while to complete the whole process because the finance guy was new to the place and had some technical issues, the people were all pleasant and the place was clean, bright, and well maintained. We returned a few days later with cookies for all and look forward to a long term relationship with this dealer when we take advantage of the great warranty as well as their promise of free oil changes for a year. We are very pleased and would recommend this dealership and Kia to all who ask. More

Great experience. Sales person, Jerimiah was a great help. Answer all of my question and very forth coming. Entire team worked with me to help get me into the car that Sales person, Jerimiah was a great help. Answer all of my question and very forth coming. Entire team worked with me to help get me into the car that I wanted. More

The staff went out of their way to make buying the vehicle go quickly and flawless for me. As I am an out of state buyer they worked with me on accepting a personal check for payment of my vehicle an vehicle go quickly and flawless for me. As I am an out of state buyer they worked with me on accepting a personal check for payment of my vehicle and making sure the title was sent to my home by means other than USPS. I would definitely recommend buying from them. More

Everyone at the dealership is very nice and very helpful .All my questions are answered .They take very good care of my car. I would highly recommend them. .All my questions are answered .They take very good care of my car. I would highly recommend them. More

A great dealership nice people and good cars the service department is very good well done department is very good well done More

My sales guy Aldo was great to work with. Made the purchase quick and easy Made the purchase quick and easy More

Our salesperson Reuben was very helpful and quickly answered all our questions even several days after we took possession. He even anticipated what was very important and covered it with us. I'd recomm answered all our questions even several days after we took possession. He even anticipated what was very important and covered it with us. I'd recommend him easily. More

I like this location because it always has great service with attentive and knowledgeable staff members. with attentive and knowledgeable staff members. More

Wonderful experience Filippo was amazing he explained the difference between something I was curious about and I went with the best option! difference between something I was curious about and I went with the best option! More

Really enjoy there Service Department. The staff is polite and does a great job of informing me as to the progress of a repair. Would normally rate a 5, however on the last visit I had tir The staff is polite and does a great job of informing me as to the progress of a repair. Would normally rate a 5, however on the last visit I had tires installed. Within hours I was receiving low tire pressure warnings. Tried to call the Service Department to schedule a time to bring the car back in. The phone system is horrible. Finally I just showed up, they remounted the tires and all is well.. please look into the phone system it's not good. Also, still waiting on a Parts order.. No follow-up yet. More