
Schaumburg Kia
Schaumburg, IL
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2,739 Reviews of Schaumburg Kia
Honored internet price! Smooth and painless process from start to finish. Website inventory updated on a timely basis and user friendly. Staff very keen in making customers feel welcomed, comfortable, and start to finish. Website inventory updated on a timely basis and user friendly. Staff very keen in making customers feel welcomed, comfortable, and safe. Great job team... More
2016 Sorento 3.3L overflow to coolant reservoir. Dealer wants to change reservoir for $400. I changed thermostat fo $25. Typical ripped off from dealer! wants to change reservoir for $400. I changed thermostat fo $25. Typical ripped off from dealer! More
I have been taking my car to Schaumburg Kia for many years and have never been disappointed with the service department or the service performed. years and have never been disappointed with the service department or the service performed. More
Two main issues I brought our 2019 Sorento in for - both were dismissed by the Service Manager. Our brakes squeal after driving for 15-20 minutes - I was told pads were fine - I asked if tech cleaned them I were dismissed by the Service Manager. Our brakes squeal after driving for 15-20 minutes - I was told pads were fine - I asked if tech cleaned them I was told “I’m sure he would have”. The second issue is the backup warning system malfunction. Dash light is on and it still is. I have researched and see that many Sorento owners have this problem. Needless to say this service manager has forced me to take business else where More
I had a stress free experience and even during this unprecedented time, received the utmost customer service. Ronnie & Kevin tag teamed and helped me drive away with a new Kia Sportage! unprecedented time, received the utmost customer service. Ronnie & Kevin tag teamed and helped me drive away with a new Kia Sportage! More
Very fast, efficient and extremely helpful. Klaudia was amazing- very sympathetic to my wife and I as we'd just moved to the States and she was so understanding! Amazing team all around, but YOU MUST ask f amazing- very sympathetic to my wife and I as we'd just moved to the States and she was so understanding! Amazing team all around, but YOU MUST ask for Klaudia- best salesperson I've ever met and we're so grateful for her assistance. More
The service department did a great job with my car. Everything was completed on time and as promised. The prices were reasonable. All good. Thanks Everything was completed on time and as promised. The prices were reasonable. All good. Thanks More
It was perfect !!Thank you :))Love the car :))Everyone It was perfect !! Thank you :)) Love the car :)) Everyone at the dealership was respectful, kind and helpful I’m trying to get to twenty five wor It was perfect !! Thank you :)) Love the car :)) Everyone at the dealership was respectful, kind and helpful I’m trying to get to twenty five words so it will let me complete the survey More
Service department personnel was top quality. Work was done on time and car was very clean after work. Used online scheduling and everything was right on time. done on time and car was very clean after work. Used online scheduling and everything was right on time. More