Schaumburg Kia

I had a TON of issues with this dealership as a whole from day one and said I would NEVER buy a car from here again, but I’m pretty pleased with them now and would consider getting my next car from them. from day one and said I would NEVER buy a car from here again, but I’m pretty pleased with them now and would consider getting my next car from them. Tim in service is my go to guy!!! If they lost him, I would be devastated!! More

Jason and his team were very professional very friendly they fix my minivan I am very pleased with the service I received at Bob Rohrman Schaumburg thank you they fix my minivan I am very pleased with the service I received at Bob Rohrman Schaumburg thank you More

Great Customer service, everything went smooth. Steve had the car ready for me to test drive when I arrived. I test drove the car, did my paperwork and paid and was out in no time. the car ready for me to test drive when I arrived. I test drove the car, did my paperwork and paid and was out in no time. More

Was absolutely pleased when I got the car back. Took more time than I thought it would but having the service of the shuttle was great. The driver was so nice. And when I got into my own car, it was cleaner time than I thought it would but having the service of the shuttle was great. The driver was so nice. And when I got into my own car, it was cleaner than I left it. Thanks to the whole team.😍 More

We started the process with emails back and forth. Follow up with a couple phone calls. And eventually into the dealership to speak with Michael. Nothing but professionalism from the start to the end test dr up with a couple phone calls. And eventually into the dealership to speak with Michael. Nothing but professionalism from the start to the end test drove new and used wound up purchasing a brand new vehicle. Thank you More

Jose was very helpful the problem with my brakes was taken care of quickly, the service department was understanding and worked quickly to resolve the problem, hopefully the problem will not return. taken care of quickly, the service department was understanding and worked quickly to resolve the problem, hopefully the problem will not return. More

Horrible communication, did not follow through what was said. It was rush to purchase then service went down hill. I was told one thing and then something else happened on several occasions. said. It was rush to purchase then service went down hill. I was told one thing and then something else happened on several occasions. More

my service Service was efficient and friendly. They asked if I had any questions as I have a new Soul. They always wash the car and then this time they brou Service was efficient and friendly. They asked if I had any questions as I have a new Soul. They always wash the car and then this time they brought the car to me inside. It was raining the day I had service. Nice touch. More

Luther was awesome! He was patient & helpful in getting me approved for the car. He went above and beyond to get the job done. I’ve been denied numerous of places & felt like they never tried or even cared me approved for the car. He went above and beyond to get the job done. I’ve been denied numerous of places & felt like they never tried or even cared. My finance guy Chris was also helpful as well; pretty much everyone mentioned in this review. Again, thank you so much. Recommend Luther definitely! 🤗 More

The initial car purchase was great. After that a terrible experience. Everyone from my salesperson to the store manager never responded about my broken key. experience. Everyone from my salesperson to the store manager never responded about my broken key. More