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Schaumburg Kia
Schaumburg, IL
2,739 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,739 Reviews of Schaumburg Kia
March 27, 2020
My husband and I came to this dealership 3 years ago for my last car, as the original dealership we worked with screwed us over (for lack of better words) and the team at Bob Rohrman was honest with us and my last car, as the original dealership we worked with screwed us over (for lack of better words) and the team at Bob Rohrman was honest with us and didn’t mess around, which we appreciated. They didn’t have the car I wanted, so we ended up not buying from Bob Rohrman, but we both said when it came time for a new car, we’d go there first. So we did this time! Went there thinking I was going to get a Seltos, then James listened to what I wanted in a vehicle and actually got me into a Sorento! What I loved most is that no one really pressured us, like most dealerships do. They answered all my questions, the entire process was very smooth and I even got a T-shirt! My husband and I will always continue to buy from the Bob Rohrman Kia dealership. Keep up the good work team! More
by CRHOADES2318
Verified CustomerEmployees Worked With
Ricky Perez, Chris Lindville, James Meiners
March 24, 2020
Jason and his Manager Don in service gave us outstanding attention! Jason was professional and communicated several times during my visit. He was personable and made sure, I was a satisfied customer. attention! Jason was professional and communicated several times during my visit. He was personable and made sure, I was a satisfied customer. More
by PARS7526
Employees Worked With
Don Conrad, Jason Glasby
March 23, 2020
Great place very professional. from the time I walk at the door to the end of delivering my car. I buy many cars before and for sure I never had the treatment like this. congratulations to the sales. Mr S the door to the end of delivering my car. I buy many cars before and for sure I never had the treatment like this. congratulations to the sales. Mr Steve. To Mark at finance. And Mr Cassano to show me all the new technology. I will be back and recommend to all my friends and family. thank you 👏 More
by OTAVIODEASSIS
Employees Worked With
Ricky Perez, Mark Anderson, Steve Heinze
March 23, 2020
They were good at finding the specific car model and color we wanted. We did have some communication problems though. Everyone was polite and professional. color we wanted. We did have some communication problems though. Everyone was polite and professional. More
by TKUIKEN
Employees Worked With
Kamarie Jones, Emily Murguia
March 21, 2020
You have to change the policy for REBATE COUPONS. I HAD CHANGED FOUR TIRES AND FOUR WHEEL ALLIENMENT. YOU DID NOT HONOR MY TWO COUPONS FOR THE SAME. YOU CHARGED WHEEL ALLIENMENT $119.00 INSTATE OF YO I HAD CHANGED FOUR TIRES AND FOUR WHEEL ALLIENMENT. YOU DID NOT HONOR MY TWO COUPONS FOR THE SAME. YOU CHARGED WHEEL ALLIENMENT $119.00 INSTATE OF YOUR COUPON VALUE OF $94.00. YOU ARE TREATING YOUR CUSTMONERS VERY BAD. WHY DON'T WE YOU AE MANY REBATES AT ONE TRIP WITHOUT PENELTY. IN YOUR CASE CUSTOMERS ARE NOT RIGHT. ALSO MR. TONY WANTED TO PUT IN TNE MONEY IN ADVANCED FOR THE FOUR TIRES. YOU ARE A BIG COMPANY, YOU ARE IN STOCK 1000S OF TIRES IN STOCK. WHAT TONY THOUGHT I WAS NOT TRUSTED FOR THE PAYMENT OF COST. I WANT YOU TO REPLY PLEASE More
by CHANDP12
Employees Worked With
Tony Gray
March 20, 2020
Very friendly staff and very accommodating. The staff asked if I needed anything and wanted me to feel comfortable. They figured out what my issue was and we research the best option for me. asked if I needed anything and wanted me to feel comfortable. They figured out what my issue was and we research the best option for me. More
by Lisapao
Employees Worked With
Miguel and nick , Tim Matthewson, Christian Medina
March 19, 2020
I had a 715 appointment when I got there the place was closed somebody told me that they would not open up till 10 o’clock and they gave me the xxxxxxxx runaround that they tried to get a hold of me that’ closed somebody told me that they would not open up till 10 o’clock and they gave me the xxxxxxxx runaround that they tried to get a hold of me that’s a lie I know that for a fact because the dealership has my email because they used it several times they are still have my cell numberI don’t know if I’ll go back to the dealer even though I bought the car there I got better service at Mapleton Kia they give great service there More
by LARRYGROSSS4505
Employees Worked With
Emily Murguia
March 19, 2020
Great customer service, they always answer all my questions and they tell you to call back with any other questions, thank you for your help! questions and they tell you to call back with any other questions, thank you for your help! More
by NICOLEKOZACZKA
Employees Worked With
Kamarie Jones, Tony Gray
March 17, 2020
The service at the Schaumburg Kia was exceptional! Mr. Jose Rivera who attended us took excellent care of us and my husband’s car. Almost like being in a different planet because the service was too good Jose Rivera who attended us took excellent care of us and my husband’s car. Almost like being in a different planet because the service was too good to be true. More
by HYECHIN
Employees Worked With
Jose Rivera
March 17, 2020
oil change tony was very helpful and friendly! the service was done quickly and my car was very clean after the service it got a wash job! I would recommend thi tony was very helpful and friendly! the service was done quickly and my car was very clean after the service it got a wash job! I would recommend this service department to everyone! More
by floydfan48
Employees Worked With
Tony Gray
