Schaumburg Kia

This is my second review for this dealership. Just purchased our second car from them this past weekend and they treated us like it was our first visit! Love this dealership, love the staff and I love purchased our second car from them this past weekend and they treated us like it was our first visit! Love this dealership, love the staff and I love my new car! Kurt, Teddy and Suhn....you made this whole process a walk in the park. I wish I needed a third car so I could come back in and work with you again! Thank you for all you did for us! More

Went there because I was looking to buy a new car, I was without a car and was using a friends new car, I got in the mail a promotion with a scratch and win, my prize was $ 25 k. There were other prizes, I without a car and was using a friends new car, I got in the mail a promotion with a scratch and win, my prize was $ 25 k. There were other prizes, I was guaranteed to one of them, as it turns out I won the 1 oz gold bar, I was told it was just gold colored paper weight, I wasted an hour there, the best part is they didn't even have them, I'm still waiting from October, when you get something in the mail from any of the Bob Rohrman, put it in the trash. More

If you visit this dealership make sure to ask for Jorge Lopez by name. Super helpful and easy to deal with. No pushy sales here. Lopez by name. Super helpful and easy to deal with. No pushy sales here. More

Normally when I go into a dealership I enter with my guard up and leave without purchasing a car normally based on the all of the b.s. the salesmen are feeding me and how pushy they are.. Not this time. guard up and leave without purchasing a car normally based on the all of the b.s. the salesmen are feeding me and how pushy they are.. Not this time. I was greeted by a friendly salesmen Jorge Lopez, who was very knowledgeable about his inventory and willing to listen to what I was looking for and made great suggestions. The whole process was quick and painless. And it helped that Jorge asked all of the right questions and actaully listened to what I was looking for and not just put me in something just to make a quick sale, he was very polite and I could tell he really did want to help me get something I would like and I could afford. I was able to leave the same day with a car I love and in the price range and budget I was looking for. I highly recommend purchasing a vehicle from Jorge Lopez, he is an overall great salesmen. More

As soon as I walked in I was greeted and/or acknowledged by everyone that I saw. The issue that I came in to get taken care of was looked at immediately and I was informed of the progress several times in t by everyone that I saw. The issue that I came in to get taken care of was looked at immediately and I was informed of the progress several times in the half an hour or so that I spent in the service department. I was very satisfied by the one-on-one care that I was given. More

I would recommend this dealership because of Kurt the General Manager. I bought a used vehicle and because of Kurt I felt it was a great experience. Did everything he could to make it a smooth transactio General Manager. I bought a used vehicle and because of Kurt I felt it was a great experience. Did everything he could to make it a smooth transaction. More

I was referred to this dealership by a friend that had previously had a great experience with a salesperson by the name of Jorge Lopez. The friend ranted and raved about how great the customer service wa previously had a great experience with a salesperson by the name of Jorge Lopez. The friend ranted and raved about how great the customer service was that based on that I decided to visit this dealership in hopes that I would receive the same customer service. Upon my arrival I was greeted by a few staff members but made sure that i asked for Jorge. Jorge came to my assistance in the matter of minutes. I decided not to tell him that I was referred by a friend to see if I would get the same customer service, Jorge exceeded my expectations and then some. Jorge was very informative about the inventory that was available to me and made my experience unlike any other visit to a dealership. Jorge asked what I was interested in and provided me with several different options that catered to my needs. I was given the opportunity to test drive the vehicle I was interested in and knew immediately I would be driving this car home if the price was right. I did my research before going to the dealership and when I was given the price of the car it was less than I expected to pay which made my decision even easier. Jorge was very personable and easy to talk to that I will surely recommend him to anybody else I know that is in the market for a new and or used car. The facility was also very well kept and was very clean. The staff was very attentive and made sure I was as comfortable as possible during the time spent there. More

As soon as I walk in I was greeted by Mr. Lopez with a smile. Mr. Lopez showed me the cars I wanted to see and also went above and beyond to help me out. Great service would recommend him for anyone that smile. Mr. Lopez showed me the cars I wanted to see and also went above and beyond to help me out. Great service would recommend him for anyone that is going to purchase a vehicle. More

Purchased a new SUV from Brian this past weekend. Brian helped me pick out the perfect vehicle for me and at great price. Need a car? Go see Brian and tell him Dave send you. helped me pick out the perfect vehicle for me and at great price. Need a car? Go see Brian and tell him Dave send you. More

I went to service dept on a Saturday with a bolt in my rear tire and had the temporary spare on . It was raining out and service was closing in 10 minutes . Well I dealt with a service rep named Keith and rear tire and had the temporary spare on . It was raining out and service was closing in 10 minutes . Well I dealt with a service rep named Keith and he went out of his way to make sure my tire was fixed even though I noticed the time and said I would come back Monday. He insisted time didn't matter. Then he checked the other tires to make sure all was good and it turned out there was a bolt stuck in the other tire !!! I bought my KIA Sorrento at this dealer a year ago and have been treated great every time I go in for service etc. They are one dealership that treats you as though its the first time there even a year latter wich is pretty rare. From sales to service I recomend them !! And Keith thank you for not pushing me off to make an appointment THAT IS SERVICE !! More