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Schaumburg Kia

Schaumburg, IL

4.1
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

June 27, 2022

Best customer service I have experienced at a car dealership. Mark always helps me keep my car in the best shape More

by Jeffreyrduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jun 27, 2022 -

Schaumburg Kia responded

Best customer service you've received at a dealership? We're so glad to hear it, Jeffrey! Thank you for the amazing review and for trusting Mark and Bob Rohrman Schaumburg Kia with your business! Till next time.

June 27, 2022

It was a great experience, I was in and out the door in an hour and a half. More

by IAN.OLSEN515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Jun 27, 2022 -

Schaumburg Kia responded

We're glad you had the quick and easy client experience we strive for, Ian! Thank you for the great review and for allowing Bob Rohrman Schaumburg Kia to assist you!

June 26, 2022

Deal went smooth. No issues. Steve Heinze made transaction easy, friendly, and with zero hassles. Great sales rep. Vehicle was everything I ordered and nobody was push More

by T.H.GLEASON99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Anthony Longobardi, Todd Pruitt, Kristina Horemis
Jun 27, 2022 -

Schaumburg Kia responded

Thank you for your fantastic feedback on your recent visit to Bob Rohrman Schaumburg Kia. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. We look forward to having you as one of our valued customers for years to come.

June 25, 2022

Nic was very helpful, truly a product specialist. Anthony was a pleasure to talk to as well. Price of the vehicle was ok at best. Overall a solid experience. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Nic DeSanti
Jun 27, 2022 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, Don. We appreciate your feedback and five-star rating. We're glad that both Nic and Anthony were able to help. We look forward to having you as one of our valued customers for years to come.

June 25, 2022

Was fast attention, cordial and really good experience for the first service. Will be back More

by Roderick.rojas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jun 27, 2022 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers.

June 25, 2022

I am very happy with my purchase, The staff was friendly, patient and kind to us. Thank you so much. More

by YITZAMARIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Victoria Matheson
Jun 27, 2022 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

June 24, 2022

Phil who helped me is everything an owner of a dealership would want - very professional and knowledgeable along with being a nice guy. I think he should be placed in a position where he can train and overs More

by BJECHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil - I thought he was the Service Manager who helped me.
Jun 24, 2022 -

Schaumburg Kia responded

We appreciate you taking the time to give Phil a shoutout. He has a passion for assisting clients and is packed with knowledge. Thanks so much for choosing Bob Rohrman Schaumburg Kia!

Jun 24, 2022 -

BJECHI responded

I thought Phil was in the service department but I didn’t see his picture listed?

June 24, 2022

Mark Robles was great in facilitating my service on my vehicle. The process was easy More

by QUEENPLUM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jun 24, 2022 -

Schaumburg Kia responded

We want the client experience to be a breeze, so this is great to hear! On behalf of the whole Bob Rohrman Schaumburg Kia team, thank you for your business and positive words about Mark!

June 24, 2022

Isaac went above and beyond to bring a seamless experience to servicing my Kia Telluride. I was able to text his personal phone number to setup an appointment for a new set of tires that were insta More

by JOEY.MCARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, Isaac Basurto
Jun 24, 2022 -

Schaumburg Kia responded

Joey, we're glad your Kia Telluride's recent service was such a smooth and seamless experience! Thank you for the wonderful review and for allowing Isaac and Bob Rohrman Schaumburg Kia to assist you - we'll be here if you need us down the road! Take care!

June 24, 2022

They called and told me the parts were in for my repair. Mark helped me and was very courteous and kept me up to date on progress. My car left in a clean manner. The person who did the repair did a great jo More

by JLUSZCZ919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person who actually did the repair? Do not know the name.,, MarK Robles
Jun 27, 2022 -

Schaumburg Kia responded

Thanks for your review! We're delighted Mark provided friendly, communicative assistance and the rest of our team delivered excellent service. We hope to see you again at Bob Rohrman Schaumburg Kia!

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