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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

February 04, 2023

Sales did not disclose the credit card fees but mechanical service was good, diagnostics good. More

by EIconnect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MarK Robles
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

February 04, 2023

They are very friendly and helpful lot. I’m glad that we went there. We trust them More

by chrisnmaria5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Micael Felker
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

February 04, 2023

We’ve been to the service department a couple times, they’ve done a great job both times. More

by MRSEIFERT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service , Isaac Hidder
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2023

Everything was fine. All was friendly and It did not take long for a Oil change and tire rotation. More

by RONJASKULA085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know what their names were.
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

It was our pleasure to assist you. Thank you from all of us here at Bob Rohrman Schaumburg Kia! Safe travels until we see you next!

February 04, 2023

Great people to work with. They care about what you want. Very easy to work with. More

by Shiv Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Todd Pruitt, Nic DeSanti
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2023

I appreciate that the dealership figured it what was wrong with my vehicle, they were professional and got to the bottom of the issue and I felt they were correct and honest. Thank you! More

by MYSISTERSSHOP3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure which one helped?
Report | Print
Feb 03, 2023 -

Schaumburg Kia responded

Thank you for putting your trust in the Bob Rohrman Schaumburg Kia team to get the job done. We're so pleased that your visit went seamlessly form start to finish. Drive safely!

February 03, 2023

Appointment was on time for our first oil change . We waited for the vehicle. Service was good staff friendly. More

by TRIPPGINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tremmel
Report | Print
Feb 03, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We love to hear when our team is meeting expectations. Have a great day!

February 02, 2023

The only thing was I had to bring my car back to correct the same problem, this time it was done correctly More

by waynerobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Feb 02, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We are happy to hear that the issues with your vehicle have been resolved. If anything else comes up, please don't hesitate to reach out. Take care.

February 02, 2023

Marc was great to work with. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. More

by TODDBARINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Feb 02, 2023 -

Schaumburg Kia responded

We are proud of our team here at Bob Rohrman Schaumburg Kia, so it is exciting to hear that you had a great experience with Marc. Thank you for your support, Todd!

February 02, 2023

Had no problems with the service center. . they identified the problem and rectified it in a timely manner.. as I waited in the waiting room I was updated on the progress More

by Marigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Feb 02, 2023 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

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