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Schaumburg Toyota
Schaumburg, IL
1,025 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers.
We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
May 04, 2022
We went in with pre approval from capital one and even when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have bought couple of cars from them since 2016 but this time the finance guy outright lied to us about fake fees and more monthly payment which included warranty of $1500 added in monthly payments and when I caught his lies calculating the finance terms, he didn’t even apologize and went straight to saying Im adding dealer fees since you guys are not buying the warranty plan. We went in to buy our car after the lease and instead was given this treatment basically he was making it sound like $1500 warranty was free and already added in monthly payments. I showed him auto loan calculator is showing $20 less for monthly payment for the said amount and same interest rate. Then realize he was lying and already added $1500 fee for warranty without even informing us and then selling us the warranty for $1 a month. What a shame, dealership needs to shut down now, Im glad fb marketplace and other online tools are killing their business. These people dont deserve anything. Scrambling for $50-$100 lying like we dumb fools. The fact that he was so confident and kept lying to my face just amazes me how low these guys have come. More
by Tabbasum
May 03, 2022
I am so thankful we chose Schaumburg Toyota. Eric was so patient and helpful. He answered all our questions and even follow up with us after our purchase to make sure everything was perfect. Eve Eric was so patient and helpful. He answered all our questions and even follow up with us after our purchase to make sure everything was perfect. Everyone we encountered at the dealership was wonderful. Thank you Schaumburg Toyota! More
by gordi
Employees Worked With
Eric Pedersen
April 30, 2022
very satisfied BartSzuba gave me print out about what the tires would cost and my son appreciated that. It was a good experience, thank you! the tires would cost and my son appreciated that. It was a good experience, thank you! More
by barbmm1
Employees Worked With
April 20, 2022
My service was performed quickly and the service rep made the process very easy. Thank you! the process very easy. Thank you! More
by Sally
Employees Worked With
April 12, 2022
They were polite and was willing to work with the request that I made and came with a great deal that I made and came with a great deal More
by Maru
Employees Worked With
April 08, 2022
Very pleasant experience purchasing a vehicle from this dealership. Tim is very knowledgeable, respectful, and courteous. He did not work to mislead me or pressure me into making a decision I wouldn't be h dealership. Tim is very knowledgeable, respectful, and courteous. He did not work to mislead me or pressure me into making a decision I wouldn't be happy with, and answered all of my questions without any issue. The whole process was very smooth from start to finish, and HIGHLY recommend this location! More
by apui
Employees Worked With
Tim Kronon
April 08, 2022
I can recommend this dealer and Tim. It was pleasure to talk about cars with him. Be careful about financing with Toyota Schaumburg. It was pleasure to talk about cars with him. Be careful about financing with Toyota Schaumburg. More
by aaaaabbbb
March 30, 2022
We had a pleasant experience purchasing our 2011 Toyota Highlander from this dealership. We initially spoke with Erica who gave us her direct line. We were then put in touch with Curt Herman. He made us Highlander from this dealership. We initially spoke with Erica who gave us her direct line. We were then put in touch with Curt Herman. He made us feel like longtime family friend buying a special car. Curt is very knowledgeable, respectful and efficient. He was upfront and did not mislead or pressure us into making a decision even though there was someone else wanting to look at the car. Curt stayed late on a Friday evening to make sure that all of our paper work was in order. The whole process thus far has been smooth. We highly recommend Curt and this location. More
by GiniAtWork
