
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Great service Bryan was a great salesman, taught me a lot about the car I was looking at and was very knowledgeable. Very low pressure and friendly service, did not Bryan was a great salesman, taught me a lot about the car I was looking at and was very knowledgeable. Very low pressure and friendly service, did not feel pressured. More
The right way to sell a car. I was promptly greeted and offered assistance when I entered the showroom by the sales manager. He returned a few minutes later and said a salesperson I was promptly greeted and offered assistance when I entered the showroom by the sales manager. He returned a few minutes later and said a salesperson had been alerted and would assist me. I then met Fiz Hidri. I will be direct as possible in describing my experience with Fiz. First and most important to me was his knowledge of the type of car I wanted to buy. He was just like the car I ended up buying, practical, pleasant and efficient. There was no time wasted. And most importantly, he really listened to my questions and answered them candidly. Annoying questions like, " how much do you want to spend?" did not happen. During the test drive it was all business with Fiz showing me (he drove at my request) the technical aspects of the car. I was then given a written proposal. When I said I would take some time to respond I was given a second proposal. I am not comfortable with that sales concept but at least it was made in a professional manner and I was simply encouraged to return. There was no sense of my being pressured to make a decision. I really liked that philosophy. I did return after looking at several different car dealers, including a wasted 2 hours at another Subaru dealer where several classic distasteful sales tactics were used, including disparaging the lifetime warranty offered by you and telling me their offer was good only for that day. Upon my return Fiz was extraordinarily diplomatic in responding to my comments about that experience. I want to emphasis that it was important to me to have a really technically solid salesperson assist me. I am not positive I got the absolutely best price but I feel good about the entire experience and my decision. I really feel that with the assistance of Fiz and Sam in finance I bought the right car for my family at a fair price and from a very good dealer. That's all I wanted. More
Great Service! Stopped in without an appointment as my wipers were a bit worn and weren't cleaning the windshield very well. As it was the middle of the afternoon I Stopped in without an appointment as my wipers were a bit worn and weren't cleaning the windshield very well. As it was the middle of the afternoon I expected to wait for a while but Sean got me right in. 30 minutes later I had new wipers all around and a clean car, without asking! I am on Subaru #5 and when my lease is up I will be back for #6. Thanks again Subaru City! More
Professional Jim Lemke and all the staff were very professional and helpful. Your lifetime guarantee was the major factor in choosing your dealership. After the sa Jim Lemke and all the staff were very professional and helpful. Your lifetime guarantee was the major factor in choosing your dealership. After the sale we still had questions about the warning lights and calls to the dealership were very helpful. More
Didn't do what they said Went in for my maintenance (which I have the maintenance plan, so free when I go in) they stated they changed the oil, rotated the tires, and filled u Went in for my maintenance (which I have the maintenance plan, so free when I go in) they stated they changed the oil, rotated the tires, and filled up all fluids. I can see the tires were rotated. The next day my low windshield wiper fluid light came on... i tried to call and the person on the phone was no help. If they lied about filling my fluids, how do i know they even changed my oil? Never been so disappointed in a dealership before. I don't have time to be going back to make sure they finish the job that should have been done the first time. More
Great new vehicle buying experience and positive atmosphere! I went in expecting to purchase a new 2017 WRX. Searching around the area Schlossmann Subaru City had best customer reviews and was recommended to us I went in expecting to purchase a new 2017 WRX. Searching around the area Schlossmann Subaru City had best customer reviews and was recommended to us by a friend who also leased a Subaru from Schlossmann. In addition to best price in town Schlossmann Subaru City included lifetime warranty on the power train for new vehicle purchase. Bryan Spigarelli took the time to help me go over accessory options for the vehicle order and also let me test drive the WRX which other dealerships in town did not seemed to offer. I highly recommend Schlossmann Subaru City. It was worth the 10 weeks of waiting to get our WRX. More
pleased I was very pleased with the service writers and had an overall great experience. the waiting room was clean, both snacks and drinks were offered. I was very pleased with the service writers and had an overall great experience. the waiting room was clean, both snacks and drinks were offered. More
Good Experience! Service was performed on time and communications was prompt and courteous. Waiting area had hot fresh coffee and cookies. Bought some parts there Service was performed on time and communications was prompt and courteous. Waiting area had hot fresh coffee and cookies. Bought some parts there for another Subaru I own and they were nice as well. More
They gave a good deal were very friendly and helpful Friendly good to deal with very helpful and explained everything very well. They cleaned the car very well. The whole experience has been great. I wil Friendly good to deal with very helpful and explained everything very well. They cleaned the car very well. The whole experience has been great. I will recommend you to people we know. More
Oil change, tire rotation Quick friendly service nice waiting room with free beverages. The service rep was thorough and made sure I was aware of future services needed. Will b Quick friendly service nice waiting room with free beverages. The service rep was thorough and made sure I was aware of future services needed. Will be back. More