Schlossmann Subaru City of Milwaukee

Excellent Fast an efficient process. We were not there for hours on end waiting to buy/leave with the new vehicle. We were shown around the dealership and servi Fast an efficient process. We were not there for hours on end waiting to buy/leave with the new vehicle. We were shown around the dealership and service center. Our dealer showed us how to use all the vehicle amenities and were to find all information in the user manual. Very wonderful car buying experience! More

Patience Gallore! Michael Pryor and team were incredibly patient and walked us through several visits before we decided on a specific car with our requirements. Thank Michael Pryor and team were incredibly patient and walked us through several visits before we decided on a specific car with our requirements. Thank you for your gracious patience from the test drives to signing the papers with Joe. God Bless this team! More

Oil change handled very well, almost to well. The routine prior to the oil change almost seemed scripted. Sounded like a recording. Another disappointment wa handled very well, almost to well. The routine prior to the oil change almost seemed scripted. Sounded like a recording. Another disappointment was that when I returned home the very same day there was a 10 dollar gift card in my mailbox. It will expire long before my next oil change is due. Suggestion would be skip the coupons and just lower your prices. Overall a good experiance. More

My conversion to Subaru I started the day on a information gathering trek. Salesman David Opanga greeted me and spent time walking the lot, listening to what I was after and I started the day on a information gathering trek. Salesman David Opanga greeted me and spent time walking the lot, listening to what I was after and what the competition was. I settled on the Subaru Outback Ltd. He spent time to show me the features and the advantages. Knowing I was going to the Ford dealer next to discuss my next leased vehicle, he came to me with an impressive lease offer, yet allowed me to take that with me and 'wrap my head' around my decision. I decided within 2 days and picked up my new Outback on Saturday. Very smooth transition thru the entire process. I am very happy with my new car and the process! I have owned this for just 2 weeks now. More

Great service Very satisfied with my over all experience. Efficienct, promt, friendly and professional service. Would definitely recommend and will be coming here a Very satisfied with my over all experience. Efficienct, promt, friendly and professional service. Would definitely recommend and will be coming here again for future services. More

Excellent This is the 7th vehicle we have purchased. We trust the sales people and service department. We love our Forester and will probably continue to stay This is the 7th vehicle we have purchased. We trust the sales people and service department. We love our Forester and will probably continue to stay with that model. We have recommended friends to the dealership and they too found what they were looking for and are very pleased with the service dept. More

Great service provided by salesman Eric Meeker. Also Kelly from the business office was very good too. I was disappointed that there was a month delay getting a provided by salesman Eric Meeker. Also Kelly from the business office was very good too. I was disappointed that there was a month delay getting a loaner to get my brakes fixed on our other Subaru More

Great service Ed was EXTREMELY helpful, professional, respectful and considerate, He obtained the vehicle I was interested in from another Schlossmann dealership a Ed was EXTREMELY helpful, professional, respectful and considerate, He obtained the vehicle I was interested in from another Schlossmann dealership and made me a very attractive offer. I obtained all the luxury items I could not afford new (navigation, phone connection, heated leather seats,...) in a low mileage 2014 Honda CR-V! Ed has gone out of his way to assist my family members and friends find the right car to fit their specific needs at a great price. He is a wonderful asset to the Schlossmann sales team! Ellen Sanfelippo More

Customer centric service I was at the dealership to purchase a car and Ed made me so comfortable. It looked like that he is not selling a car rather finding what works best fo I was at the dealership to purchase a car and Ed made me so comfortable. It looked like that he is not selling a car rather finding what works best for you. I had couples of test drives in different vehicles to see which one suits my wife the best and he was always calm, composed and ready to help. Cedrick was also helpful and to the point, tried to get me the best deal possible by exploring all the discount options, you feel like that yes, these guys want you to own the one which you liked by doing their best. If I buy a Subaru next time, it has to be from this dealership and I am going to Ed directly. Thanks Ed for everything. More

Service with a Smile This was my first visit to the service department. My service advisor, Sean O'Hara, was very helpful, friendly and patient with answering all of my qu This was my first visit to the service department. My service advisor, Sean O'Hara, was very helpful, friendly and patient with answering all of my questions. I also saw several employees I had seen on the day I purchased my car who recognized me immediately. I felt very welcomed. More