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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,184 reviews
April 17, 2017
Best service I just loves Subaru this is my second Legacy I have leased from you guys and have yet to be disappointed. The customer service is awesome any question I just loves Subaru this is my second Legacy I have leased from you guys and have yet to be disappointed. The customer service is awesome any questions, the sales reps are right there to answer and the management is just as good trying to do there best to make sure the customer is satisfied. Awesome job team More
by CQUAST21
Verified CustomerEmployees Worked With
Steven Claflin, Shawn Klug
April 17, 2017
Awesome service! Not sure who did the service but Shawn and Adam got me taken care of while on vacation. Thank you!!! thank you Shawn and Adam for coordinating. Not sure who did the service but Shawn and Adam got me taken care of while on vacation. Thank you!!! thank you Shawn and Adam for coordinating. More
by chefbecca
Employees Worked With
Adam Swernoff, Shawn Klug
April 17, 2017
Love my Subaru Service Center! I like that they listen to me when I say that finances are tight & don't pressure me into service that can wait a couple more months. I like that they listen to me when I say that finances are tight & don't pressure me into service that can wait a couple more months. More
by Subcoop
Employees Worked With
Eric Schaefer
April 16, 2017
Relief After just starting down the highway I heard a horrible metal grinding noise and was terrified. Afraid to drive I called my son in law who drove it to After just starting down the highway I heard a horrible metal grinding noise and was terrified. Afraid to drive I called my son in law who drove it to your dealership. The service department promptly found a stone stuck in a very unusual place, between plate and rotor. They removed it, checked the car out, and even washed it. Thank you More
by KEMALU_99
Employees Worked With
Moon, Mandi Borrego
April 15, 2017
Work done while I was on Vacation. I Love the airport service, had multiple things done while away, regular maintenance, car detailing, and a special request, all was done to my satisfa I Love the airport service, had multiple things done while away, regular maintenance, car detailing, and a special request, all was done to my satisfaction. More
by ELIAS.AMAROJR
Employees Worked With
Mario, Mandi Borrego
April 14, 2017
Do not buy from this dealership I purchased a car here on 2/18/17 and was less than pleased when I already noticed that I wasn't given everything that was advertised with the car. It I purchased a car here on 2/18/17 and was less than pleased when I already noticed that I wasn't given everything that was advertised with the car. It stated that it had keyless entry and I received two plain keys for the car and no keyfab. I had mentioned this to them and then was passed around to numerous different people in the shop to which I had to chase them down and call them repeatedly to find out the status of the keyfab I was promised in the advertisement. This went on for 3-4 weeks of them telling me they just had to get a hold of the keyfab guy and see what was going on while the whole time I had to keep calling to find out if the problem was being resolved only to be told, "we have to call the keyfab guy". I've now had the car for almost two months and have noticed that the transmission is slipping around 40mph. I was sold a car with a bad transmission and they made it more than difficult to give me something that I was promised in the advertisement that cost them $250. More
by MLYMAN11
Employees Worked With
Adam Swernoff
April 14, 2017
Never Been Disappointed Subaru City has taken care of my vehicles every single time I've brought them there. Sean in the service department is top notch and very knowledgeab Subaru City has taken care of my vehicles every single time I've brought them there. Sean in the service department is top notch and very knowledgeable. More
by HILLMA54
Employees Worked With
Sean O'Hara
April 14, 2017
Service check 2017 Forester This was my first service check on my 2017 Forester. Easy to get appointment. everything was explained before and after. I had a question about a smal This was my first service check on my 2017 Forester. Easy to get appointment. everything was explained before and after. I had a question about a small scrape I got on my right front fender . Mandi sent me to Sasena at the body shop. Both ladies made me feel welcome and were eager to help me. More
by KBOSNICANDGARDEN
Employees Worked With
Sasena Fairbanks, Mandi Borrego
April 14, 2017
A nice service experiene I had an oil change and was in and out quickly. It was a very nice service experience. Mandi was awesome from start to finish! I had an oil change and was in and out quickly. It was a very nice service experience. Mandi was awesome from start to finish! More
by JOANG3
Employees Worked With
Mandi Borrego
April 14, 2017
I'm still learning My first visit for servicing--an oil change and tire rotation. Very clean, comfortable waiting room with beverages and fresh baked cookies--YUM. M My first visit for servicing--an oil change and tire rotation. Very clean, comfortable waiting room with beverages and fresh baked cookies--YUM. Mandy was efficient, helpful in explaining the process, and at the end, took the time to explain to me how to "unlock" my steering wheel which has happened to me several times and sets off my panic mode. As a bonus, my car was washed, which was wonderful to remove the winter's dirt. More
by marezee2
Employees Worked With
Mandi Borrego
