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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,115 reviews
March 15, 2017
pleased I was very pleased with the service writers and had an overall great experience. the waiting room was clean, both snacks and drinks were offered. I was very pleased with the service writers and had an overall great experience. the waiting room was clean, both snacks and drinks were offered. More
by Leggy17
Verified CustomerEmployees Worked With
Mandi Borrego
March 15, 2017
Good Experience! Service was performed on time and communications was prompt and courteous. Waiting area had hot fresh coffee and cookies. Bought some parts there Service was performed on time and communications was prompt and courteous. Waiting area had hot fresh coffee and cookies. Bought some parts there for another Subaru I own and they were nice as well. More
by PETER.WALKER
Employees Worked With
Jason O'Donnell, Eric Meeker
March 14, 2017
Time delayed and work was almost complete upon leaving. I usually have a good service day, but last week was not ideal. The appointment is suppose to last 1 hour and 10 minutes maximum. After, 2 hours of wa I usually have a good service day, but last week was not ideal. The appointment is suppose to last 1 hour and 10 minutes maximum. After, 2 hours of waiting, I went to ask if my car was ready, then I was told that they were vacuuming the car, 30 minutes later I went back and they said they were washing my floor mats, and then 30 minutes later, I finally received my car. Then as I was driving to get my child from school, I noticed they didn't even vacuum the car at all, just did the floor mat wash. I was so upset, that after I picked up my child, I drove back to get it vacuumed then I WAITED another 30 minutes or more. I hope that because of this experience they never lie to another customer about what they are doing to their car. I truly love Subaru products, I just want that customer service that I normally receive. More
by aroderiques
Employees Worked With
Jason O'Donnell, Jason Spilka
March 14, 2017
They gave a good deal were very friendly and helpful Friendly good to deal with very helpful and explained everything very well. They cleaned the car very well. The whole experience has been great. I wil Friendly good to deal with very helpful and explained everything very well. They cleaned the car very well. The whole experience has been great. I will recommend you to people we know. More
by danmeyer133
Employees Worked With
Matt Marino
March 14, 2017
Oil change, tire rotation Quick friendly service nice waiting room with free beverages. The service rep was thorough and made sure I was aware of future services needed. Will b Quick friendly service nice waiting room with free beverages. The service rep was thorough and made sure I was aware of future services needed. Will be back. More
by LHARRIS43
Employees Worked With
Mandi Borrego
March 14, 2017
First time visit in service I had a good experience with Eric. He was very professional through the entire visit, communicated clearly, was very helpful when i had questions and I had a good experience with Eric. He was very professional through the entire visit, communicated clearly, was very helpful when i had questions and friendly. More
by charahler
Employees Worked With
Eric Schaefer
March 13, 2017
Best Price - Best Service I negotiated on the Internet for the price of my dad's car through Nick. When dad and I got to the dealership we were directed to Ed who sold dad the I negotiated on the Internet for the price of my dad's car through Nick. When dad and I got to the dealership we were directed to Ed who sold dad the car and broke his neck for him to get the right color. He even drove us home that night because the new car was not ready and dad traded the car. He was very helpful. We needed extra TLC because my dad is 93 and totally deaf. Thanks for your help. Jo Steinberg By the way, I tried to give Ed 5 stars on every point but the system did not allow it. More
by emsijo
Employees Worked With
Nick on the Internet was very helpful., Ed Wrathall
March 13, 2017
Great Service. Replaced my transmission under warranty at no charge to me. Also, threw in degreasing my engine and replace oil and filter to begin a check on any oil Replaced my transmission under warranty at no charge to me. Also, threw in degreasing my engine and replace oil and filter to begin a check on any oil loss. toped off fluids and washed car. All free. More
by jmartz2
Employees Worked With
Jason O'Donnell
March 13, 2017
A good experience My visit was at the time your shop had a power outage so there were some things like the car wash that didn't happen. Eric was very helpful in explai My visit was at the time your shop had a power outage so there were some things like the car wash that didn't happen. Eric was very helpful in explaining how things work on my first visit. looking forward to my next visit. Robert C Peterson More
by BOBNAN
Employees Worked With
Eric Schaefer
March 12, 2017
Great dealer for service I purchased a new Forester recently and had the attention of the salesperson and his superior. they went out of their way to help me find deductions, I purchased a new Forester recently and had the attention of the salesperson and his superior. they went out of their way to help me find deductions, and gave me a fair trade. It's my 8th Subaru, so I really believe these are quality vehicles! Gerry More
by 2716GH
Employees Worked With
Eric Schaefer, Jim Lemke, Mandi Borrego
