
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Excellent customer service! Everyone at Schlossmann Subaru was professiona and courteous. They answered all my questions and in a timely manner. They were respectful of my time Everyone at Schlossmann Subaru was professiona and courteous. They answered all my questions and in a timely manner. They were respectful of my time and what I was looking for. They negotiated fairly and valued my business. They never rushed or pressured me. They spent as much time as I needed in the purchasing process and also when I picked up the car, making sure I understood all the features of the car before I drove off. The communication along the way has been outstanding! I will recommend Schlossmann Subaru and my salesman, Bryan Spigarelli, to everyone I know. More
Purchase Excellent customer service and vehicle. Our sales rep did an excellent job. Very professional and knowledgeable. We will certainly recommend him. Than Excellent customer service and vehicle. Our sales rep did an excellent job. Very professional and knowledgeable. We will certainly recommend him. Thank you! I love my new car! More
Good place. Mike Pender is one of the nicest guys I've run into during my several decades of dealing with or working with car salesmen. The service department per Mike Pender is one of the nicest guys I've run into during my several decades of dealing with or working with car salesmen. The service department personnel are excellent. The only gumble is they have a perennial shortage of loaner cars. However, their shuttle service is very good and I enjoyed talking with drivers. More
Excellent Customer Experience Adjustment What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the is What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the issue and made the necessary offerings and adjustments. I certainly know I will return to Subaru City for future maintenance/service when needed, as they indeed recognize the importance of an excellent customer experience! Thank you. :-) More
Second-time customer Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as sm Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as smooth as any I've ever had with a car dealer. More
Excellent They were very attentive to my needs. Martha made every effort to find the vehicle that I was looking for . Thanks to Martha for making it an enjoyabl They were very attentive to my needs. Martha made every effort to find the vehicle that I was looking for . Thanks to Martha for making it an enjoyable experiences More
Good overall Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it to take longer. The only bad thing is that they charge twice the normal price for tire repair. $60 (with tax) vs. $30 at most other dealerships. More
Quick and easy Needed 18,000 mile scheduled service and a new key made. They took care of all my needs quickly. I would definitely buy from Schlossman's again, and h Needed 18,000 mile scheduled service and a new key made. They took care of all my needs quickly. I would definitely buy from Schlossman's again, and have all of my service done here. More
awesome Purchasing a car was so easy here and everyone was very informative. Shawn Klug helped a lot with the car and with any questions we had. Purchasing a car was so easy here and everyone was very informative. Shawn Klug helped a lot with the car and with any questions we had. More
Very smooth transaction. Matt in sales and Sam in finance made this a very smooth transaction and we are very satisfied with our purchase. We are vey happy with our new Fores Matt in sales and Sam in finance made this a very smooth transaction and we are very satisfied with our purchase. We are vey happy with our new Forester. More