Schlossmann Subaru City of Milwaukee

Good overall Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it to take longer. The only bad thing is that they charge twice the normal price for tire repair. $60 (with tax) vs. $30 at most other dealerships. More

Excellent Customer Experience Adjustment What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the is What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the issue and made the necessary offerings and adjustments. I certainly know I will return to Subaru City for future maintenance/service when needed, as they indeed recognize the importance of an excellent customer experience! Thank you. :-) More

Second-time customer Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as sm Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as smooth as any I've ever had with a car dealer. More

Good place. Mike Pender is one of the nicest guys I've run into during my several decades of dealing with or working with car salesmen. The service department per Mike Pender is one of the nicest guys I've run into during my several decades of dealing with or working with car salesmen. The service department personnel are excellent. The only gumble is they have a perennial shortage of loaner cars. However, their shuttle service is very good and I enjoyed talking with drivers. More

Quick and easy Needed 18,000 mile scheduled service and a new key made. They took care of all my needs quickly. I would definitely buy from Schlossman's again, and h Needed 18,000 mile scheduled service and a new key made. They took care of all my needs quickly. I would definitely buy from Schlossman's again, and have all of my service done here. More

awesome Purchasing a car was so easy here and everyone was very informative. Shawn Klug helped a lot with the car and with any questions we had. Purchasing a car was so easy here and everyone was very informative. Shawn Klug helped a lot with the car and with any questions we had. More

Very smooth transaction. Matt in sales and Sam in finance made this a very smooth transaction and we are very satisfied with our purchase. We are vey happy with our new Fores Matt in sales and Sam in finance made this a very smooth transaction and we are very satisfied with our purchase. We are vey happy with our new Forester. More

Happy Employees = Happy Customers I was able to get in and out pretty quickly. My heat works great, service with a smile! A++ (I also made my way to the sales floor. I will soon be I was able to get in and out pretty quickly. My heat works great, service with a smile! A++ (I also made my way to the sales floor. I will soon be trading in my 2010 Forester for a 2017 Forester) More

Great Service I had Sean O'Hara for this service appointment. I always appreciate that even when busy they take great care of me. They are always friendly and let y I had Sean O'Hara for this service appointment. I always appreciate that even when busy they take great care of me. They are always friendly and let you know if they are busy they will be right with you. No complaints More

Trade in and buy car Very nice no complaints polite and friendly not pushy very considerate and helped me as soon as i walked into the storeroom not knowing who i was or w Very nice no complaints polite and friendly not pushy very considerate and helped me as soon as i walked into the storeroom not knowing who i was or what i wanted did not make me uncomfortable. I bought a xv crosstrek and it is outstanding excellent car thanks! More