Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,079 reviews
February 10, 2017
Felt like they were on my side. Matthew Marino and Alex were great at helping me trade in my used vehicle for a brand new 2017 Impreza. I felt like I got a great deal and had a great Matthew Marino and Alex were great at helping me trade in my used vehicle for a brand new 2017 Impreza. I felt like I got a great deal and had a great experience working with Matt. More
by lokkenad
Verified CustomerEmployees Worked With
Matthew Marino, Robert Grzegorzewski
February 10, 2017
Best dealership I've ever come across . There is always someone to help you. They were all very professional, helpful, easy to work with and cheerful people. They were not deceitful. L . There is always someone to help you. They were all very professional, helpful, easy to work with and cheerful people. They were not deceitful. Long time employees, says a lot about the company. More
by wiwid.paramita
Employees Worked With
Sarah Moreno, Jeremy, Steven/Stephen, Sam (?), Eric Meeker
February 10, 2017
Keeping my Tribeca in shape My 2006 Tribeca has been a good performer since we purchased it new. When we come in for service, I expect honest and trustworthy advice from the ser My 2006 Tribeca has been a good performer since we purchased it new. When we come in for service, I expect honest and trustworthy advice from the service team. Mandi always delivers on both points. Her professionalism stands out and I would not want to work with anyone else on my future service appointments. More
by msrnec
Employees Worked With
Mandi Borrego
February 10, 2017
Painful but necessary I brought my Imprezza in for the 90,000 checkup. Very expensive but worth it since I like the car and want to keep it for awhile. I had no trouble sch I brought my Imprezza in for the 90,000 checkup. Very expensive but worth it since I like the car and want to keep it for awhile. I had no trouble scheduling the appointment. The service advisor, Eric, was friendly. He came in to explain more work that needed to be done and explained that I didn't need to have it all done at once. He also prioritized the needed repairs. One of the other service advisors was walking through the waiting area and stopped to tell me my car was almost ready even though I hadn't asked him. The car was cleaned up, both interior and exterior, a welcome surprise. More
by cwiktorek
Employees Worked With
Eric Schaefer
February 09, 2017
Amazing service Amazing staff, Sean always provides great service, as well as tips or ideas on what to do to my Subaru STI . Great dealership great people . Amazing staff, Sean always provides great service, as well as tips or ideas on what to do to my Subaru STI . Great dealership great people . More
by YOVANI_03
Employees Worked With
Sean o'hara
February 08, 2017
Terrible Service Dept I have had numerous issues with service provided at Subaru City in the last year. I have been going to them since 2010 for my Subaru Outback, even sti I have had numerous issues with service provided at Subaru City in the last year. I have been going to them since 2010 for my Subaru Outback, even still going there when I moved 45 min away, because I felt they did a good job. However, the service this last year has been awful, and after the most recent incident I will NEVER go back. I won't list everything that's happened over the last year, but I will say that one issue was so bad (could potentially cause mechanically problems in the future) that I wrote a letter to Subaru and received a $500 coupon, on top of the $200 coupon Subaru City already gave me. This visit, I scheuled to have the housing on a side view mirror replaced along with an oil change and tire rotation. I took time off of work to go to the appt, and I was told it would take 2 hrs. (I had to wait for the car because of how far away I live.) Two hours later when my name was called and I went to pay I was told the mirror didn't get done because the box and the part were damaged. I sat there for TWO HOURS and all they did was an oil change and tire rotation. I was told that the box was pretty badly damaged, so the parts department should have looked at the part inside when it arrived. To top it off, I had asked when I arrived that they not wash the car so I could get home sooner, but had to wait an additional 10 minutes because the car was being washed. I did not pay for the oil change and tire rotation, and they offered me 10% off of having my mirror replaced when I come back. When I come back? I wasn't even going to come that time because of my experiences over the last year, I'm surely not going back now after all of this. I highly recommend staying clear of Subaru City service dept. More
by JustAgirl
Employees Worked With
I don't remember the employee's name
February 07, 2017
Brian Spigarelli and Cedric Price work magic This was the fastest, easiet car buying experience I've had to date. They wanted to help me out and get what I wanted. I'll be back in 2019 for the 20 This was the fastest, easiet car buying experience I've had to date. They wanted to help me out and get what I wanted. I'll be back in 2019 for the 2020 wrx. More
by marshallap
Employees Worked With
Brian Spigarelli , Cedrick Price
February 07, 2017
One of the finest dealerships I have ever dealt with. I found dealing with the dealership to be one of the finest I had in many years. I was treated very well and exceptional. I was introduced to the vari I found dealing with the dealership to be one of the finest I had in many years. I was treated very well and exceptional. I was introduced to the various departments. My car was turned over to me in an exceptional condition. More
by usncvafred
Employees Worked With
Dominic, Bruce Larsen, Mike Schlossmann
February 06, 2017
Broken light on passanger side mirror. Due to a slight design flaw in the side mirrors, it is impossible to see how far the light sticks out while driving. It was caught backing up out of t Due to a slight design flaw in the side mirrors, it is impossible to see how far the light sticks out while driving. It was caught backing up out of the garage. The body shop did an outstanding job fixing the damage within my time constraints. Friendly customer service. Thank you. More
by AJOHNSONBORCHARDT
Employees Worked With
Scott Wilson ? Sasena Fairbanks ?
February 06, 2017
Friendly and knowledgeable staff made my decision easy! All the people at this dealership are really genuine and friendly! Antonio was great to work with. His knowledge of the Subaru Crosstrek convinced me All the people at this dealership are really genuine and friendly! Antonio was great to work with. His knowledge of the Subaru Crosstrek convinced me that this was the right car. He made the decision easy and was great at training me how to use all the features of the car. He was very thorough in his training and offered to help me further if I have questions in the future. He moved the process along quickly so I did not have to spend many hours there. I absolutely love the car and am very glad I chose this dealership. More
by cmhart7
Employees Worked With
Salesperson: Antonio Escrapita
