
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Excellent - Mandi, Excellent - Eric, Excellent - "Butch" I have now had two experiences in which I needed service work for my two different Outbacks. Mandi & Eric both used my name as they discussed various I have now had two experiences in which I needed service work for my two different Outbacks. Mandi & Eric both used my name as they discussed various items and maintained a friendly composure at all times. This is the first time that I have decided to rely upon a dealership to do any repair work for my vehicles and I am extremely pleased with everything that has occurred! I would like to make a very special acknowledgement to "Butch" - another great asset to the Service team. I am also very pleased with the results of the service work! More
Happy customer We came upon Subaru City after getting the run around and subpar customer service from a local dealership. I requested an internet quote prior to our We came upon Subaru City after getting the run around and subpar customer service from a local dealership. I requested an internet quote prior to our visit. Liz was very prompt and easy to work with. The price was very competitive. Our salesman was Eric. He was very professional and through. He allowed us to look and consider our options without being too pushy. We will definitely consider Eric for our future vehicle purchases. More
Service 2/1/17 I don't feel that an essay should be required of me to express my experience. Please make these fields optional in the future. Thanks in advance. I don't feel that an essay should be required of me to express my experience. Please make these fields optional in the future. Thanks in advance. More
quick headlight change i arrived without an appointment and wanted the service department to change a front headlight for me. Within 45 minutes i had a new light, my car had i arrived without an appointment and wanted the service department to change a front headlight for me. Within 45 minutes i had a new light, my car had been washed, and they had topped off all my fluids and checked my tires, etc. More
Excellent service The sales process was great. Not too much pressure and excellent service. Great explanation of the vehicle that I was interested in. They were willing The sales process was great. Not too much pressure and excellent service. Great explanation of the vehicle that I was interested in. They were willing to negotiate on the trade-in. Overall, a very nice experience. More
First time Subaru owner From the day of purchase to recent service experience,this dealership has offered A1 customer service! Will be a long time customer and will recommend From the day of purchase to recent service experience,this dealership has offered A1 customer service! Will be a long time customer and will recommend to others. More
Excellent service. Eric always friendly efficient knowledgea A dealership is only as good as their service dept and the people who greet the customer and the people that do the work on the vehicle. I hold Eric S A dealership is only as good as their service dept and the people who greet the customer and the people that do the work on the vehicle. I hold Eric Schaefer in high regards. I'm sure the rest of the team is great but I like being taken care of by Eric. He is very friendly, professional, efficient, and knowledgeable. It has always been an excellent experience when getting my car serviced. I have not been so lucky in the past with other dealerships but I can not say enough good things in regards to Eric and the service department. More
Regular Scheduled Maintenance I go to Schlossmanns because of its convenient location, ease of leaving the car for service, shuttle service, and great customer service. They take t I go to Schlossmanns because of its convenient location, ease of leaving the car for service, shuttle service, and great customer service. They take the time to make sure you know what they will be doing, what it will cost, and when it will be done. They have figured out how to make taking care of your car simple and transparent! More
Satisfaction Very attentive to my needs! Covered material, regarding new car with great ease! Ed was very knowledgeable when it came to programming my I-Phone into Very attentive to my needs! Covered material, regarding new car with great ease! Ed was very knowledgeable when it came to programming my I-Phone into the auto's wi-to system. Ed answered all my questions, and took the initiative for providing some floor protections, in the vehicle. Had license plates put on! Great job! More
Outstanding Liz in Internet Sales and Fiz were outstanding to work with. Subaru City offered the most competitive pricing and sales staff has been professional an Liz in Internet Sales and Fiz were outstanding to work with. Subaru City offered the most competitive pricing and sales staff has been professional and highly responsive. They made my buying process very smooth. Not every dealership operates this way and am grateful for your team's efforts to get my vehicle, when I wanted it, as I wanted it. More