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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,081 reviews
January 07, 2017
Great service and hospitality I am always pleased with the service received at this dealership. The reception was exceptional this time, and the service was done in record time. I am always pleased with the service received at this dealership. The reception was exceptional this time, and the service was done in record time. More
by 2716GH
Verified CustomerEmployees Worked With
Mandi Borrego
January 07, 2017
2017 Subaru Impreza Jeremy was the sales manager who got me a great deal on my 2017 Impreza and Dominic was the salesman. Both made my experience there a great one! I a Jeremy was the sales manager who got me a great deal on my 2017 Impreza and Dominic was the salesman. Both made my experience there a great one! I am in love with my car and all my question were thoroughly answered. Dominic was very knowledgeable and understanding of my needs along side Jeremy who showed care and compassion throughout the process. I felt like I was valued versus just another sale. Thank you! More
by Yelena Satanovsky
Employees Worked With
Jeremy and Dominic
January 06, 2017
good experience The people make the deal. They are polite , nice and caring. The short wait for the oil change and the people I got to talk to made it go by fast The people make the deal. They are polite , nice and caring. The short wait for the oil change and the people I got to talk to made it go by fast More
by ALABARBARA
Employees Worked With
Eric Schaefer, Fiz Hidri
January 06, 2017
I purchased my first Subaru on 12/31/16 I first went into the dealership mid October. At this point I wasn't sure if I was that interested in the Subaru. Bryan Spigarelli spoke with us, an I first went into the dealership mid October. At this point I wasn't sure if I was that interested in the Subaru. Bryan Spigarelli spoke with us, answered questions, and took us out for test drive in the Forester. He sent me the virtual tours of the Forester and Outback. We returned another time, and test drove the Outback. Was very patient, and answered all questions. We did not know we would be buying on the 31st, but figured we would be ordering. Lo and behold, just what I was looking for was delivered that am. He got us out of there that day with my new Outback. Has checked up on me, and gave me his # for any questions I may have. Very satisfied! More
by dsehmer
Employees Worked With
Bryan Spigarelli, Fiz Hidri, Jason O'Donnell, Adam Swernoff, Robert Grzegorzewski
January 06, 2017
Great Service Our salesman Eric was very through. He took great care with us during the entire car buying process. I would highly recommend this dealership to an Our salesman Eric was very through. He took great care with us during the entire car buying process. I would highly recommend this dealership to anyone in the market for a Subaru More
by KAT_RIN56
Employees Worked With
Sam, Eric Meeker
January 06, 2017
Poor customer service The service department was very rude with my wife, not believing her that she bought the maintenance package when we bought our new car. Then upon ac The service department was very rude with my wife, not believing her that she bought the maintenance package when we bought our new car. Then upon actually looking up the vehicle said, "O, I guess you did buy this." When my wife came back to pick up the car, she went to the service center, to which Eric said, "go up front to get everything". He didn't go over how the service went or what they found, even though they claim they do that on the receipt they hand you. Two days later I received an email saying my subaru special parts have arrived and to schedule service. I tried calling for over a day to talk to someone in service. I had two people, one of them Mindy, hang up on me time and time again and refuse to talk to me. I left a voicemail for Eric and he has not responded. I found out an air filter arrived in parts, but no one at the service depart will tell me if they need to install it or what the deal is. This dealerships service used to be alright, but lately their attitudes are not worth dealing with, considering how much we pay for taking it to a dealership. More
by wrxdude
Employees Worked With
Eric Schaefer, Mandi Borrego
January 05, 2017
First to call when I wanted more information on Subrau First to call me back when I inquired about Subaru (Nick I believe) Everything, except trade-in value exceeded my expectations, but considering the a First to call me back when I inquired about Subaru (Nick I believe) Everything, except trade-in value exceeded my expectations, but considering the age (2003), it was fair, plus I bought/leased the car I wanted. (2017 Subaru Crosstrek. The last new car that I purchased was a 1971, prices are higher now, but the experience of buying was much more pleasant, and much more professional. My wife and I were very impressed with everyone we met, but I can't say enough about Fiz Hidri. He listened to us, provided two "test drives", and went out of his way to make sure that we were happy with the car purchase/lease. Frederick & Dar Rose ELM GROVE,WI More
by MRELAN
Employees Worked With
Fiz Hidri, Robert Grzegorzewski
January 05, 2017
car purchase Overall, the experience was great, got more than I aimed for. The only area for improvement would be to have everything ready at the appointment time Overall, the experience was great, got more than I aimed for. The only area for improvement would be to have everything ready at the appointment time for pick up. It was the last day of the year, so that could have played a large part in the wait. I did have to wait 1.5 hours before I was able to get to the finance person. I was kept abreast of what was happening though. More
by tthplr8
Employees Worked With
Sarah unsure of last name
January 05, 2017
Best customer service Sean O'Hara goes above and beyond to make your experience as efficient and enjoyable as possible. Super friendly, professional, yet personable. Will b Sean O'Hara goes above and beyond to make your experience as efficient and enjoyable as possible. Super friendly, professional, yet personable. Will be back, and will request him for future services! More
by denomisg
Employees Worked With
Sean, O'Hara
January 05, 2017
Excellent Service I know a lot of people don't like taking their cars to their dealership for repairs, but you can trust Subaru City. I was really happy with the vehic I know a lot of people don't like taking their cars to their dealership for repairs, but you can trust Subaru City. I was really happy with the vehicle I bought and haven't had any problems in the last two years except for a dead battery. I called the service department, they recommended a tow truck company. The tow truck guy was able to jump my car but it wouldn't start again without the jump. So he told me to drive directly to Subaru, even without an appointment. Although they were incredibly busy they were able to not only provide a new battery but to also take care of my 18,000 mile check up since it was due. I didn't know how long it would take so they provided me with a ride home. Two hours later, my car was done. Their shuttle service picked me up and I was on my way. Excellent Service! More
by loreen56
Employees Worked With
Butch and Borky, the shuttle drivers, were so nice. I'm glad they enjoy what they do!
