
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Just bought our 4th car from Ed! We went in just to get ideas for a vehicle to purchase for our daughter's future use and ended up buying one. Went there because of past experiences. We went in just to get ideas for a vehicle to purchase for our daughter's future use and ended up buying one. Went there because of past experiences. Happy to find Ed W. still working there. He always has the customer's best interest in mind while selling a vehicle. He is very knowledgeable of the vehicles and listens to what the customer is asking for. We ended up buying a vehicle because of Ed understanding our wishes, the price and condition of the vehicle and the service given us. This is the 4th vehicle we have bought from Ed. The Legacy is wonderful. We feel our daughter is safe driving in it. We got fantastic service from everyone. We will be back again and hope Ed will be there to sell us our 5th vehicle! More
Great Excellent Salesman. Quick and fair negotiations. The deal was matched that we got a year ago. Our salesman was very helpful, friendly and knowledgea Excellent Salesman. Quick and fair negotiations. The deal was matched that we got a year ago. Our salesman was very helpful, friendly and knowledgeable. He made sure my phone was synced to the car prior to leaving and reviewed all features of the car to make sure I felt comfortable. More
12-15,000 mile service Service appointment was taken on time and finished ahead of estimated time. Pleasant waiting area with coffee and cookies. Service counter area clean. Service appointment was taken on time and finished ahead of estimated time. Pleasant waiting area with coffee and cookies. Service counter area clean. Friendly staff. Plus complimentary car wash. More
A bit pricey but good service for newer car Service is a bit pricey but they provide good service for my new car and I feel confident that it will continue to run excellently. Service is a bit pricey but they provide good service for my new car and I feel confident that it will continue to run excellently. More
quick and comfortable waiting area I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems w I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems with receiving and starting the maintenance then and there. I moved to the waiting room and it had access to internet connection drinks and some quick snacks. eventually my waiting time was estimated to be about one in a half hour but it took only about 45 minutes. It was quick and easy. would go again. More
Great service and hospitality. From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few hours we decided on the perfect car for us. The experience was even fun. More
So friendly & helpful! We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & Subaru. Whenever we go to Schlossmann's, everyone we encounter is very friendly & asks how they can help you. We had small talk with a few different people while we were there. So caring, kind & helpful! More
Great Bryan Spigelli was a great help to me in finding a new car. He took the extra time to show me everything in my vehicle after purchase as well. A+ Bryan Spigelli was a great help to me in finding a new car. He took the extra time to show me everything in my vehicle after purchase as well. A+ More
Great experience The dealer rep, Shawn, took the time to explain everything we could absorb about the Forester. He answered all our questions. He made it clear that he The dealer rep, Shawn, took the time to explain everything we could absorb about the Forester. He answered all our questions. He made it clear that he cares about customer satisfaction and long-term relationship with customers. He helped us make a number of decisions about options without pressuring us to buy something we didn't want. We love our new Subaru, and will recommend Subaru City and Shawn Klug to friends and family. More
Service repairs Had major repairs on my brand new 2017 Forester for damage done that is a mystery. Rim damage, new tie rod and bearings. He thought think it could be Had major repairs on my brand new 2017 Forester for damage done that is a mystery. Rim damage, new tie rod and bearings. He thought think it could be a pot hole? ABS light was on, steep hill light was on, and vehicle dynamics light was on. I was told that a plow could have done this damage also. These were the indications that something was wrong with the vehicle even drove fine on dry pavement. No traction in the slightest snow on the way to the dealer. So yesterday I get an e-mail from Starlink to inform me that my windshield washer fluid is almost gone. Really an e-mail to tell me this, but something as severe as what was wrong with my tie rod being bent and bearings shot I couldn't be informed of that! The service done at the dealer was completed and seems fine. Just wish I knew what caused so much damage with only 3000 miles on vehicle. More