
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Fast and friendly service I had a 9 am appointment and I got there at 8:45 am and I was out of there at 9:20 am! Great service and friendly service people. They had snacks and I had a 9 am appointment and I got there at 8:45 am and I was out of there at 9:20 am! Great service and friendly service people. They had snacks and beverages in the waiting room! Would recommend! More
Mediocre Definitely need to get your finance department tweaked. We came in on a Saturday with an appt and had to wait an hour to just pay by check to get our Definitely need to get your finance department tweaked. We came in on a Saturday with an appt and had to wait an hour to just pay by check to get our car. Ridiculous amount of time to have to wait for known cash deal. Also we barely had enough gas in the tank to get back to Fontana! Really? We buy a $25,000 car and you can't fill up the tank? There was a dent in the back of the car that we didn't see until we were leaving..would have been nice to have been brought to our attention by salesman as an honest observation that was known. If this was truly used as a loaner car by your dealership, why wasn't it fixed or why weren't we given the option to have it fixed..and not just promised touch up paint? Overall our salesman was adequate. And no one said I could use a credit card! Had to make a return trip with a cashiers check.. More
Extremely EASY buying experience Ed Wrathall made the buying experience so EASY! He was extremely knowledgeable and he made me feel like I was making the decision to purchase a Subar Ed Wrathall made the buying experience so EASY! He was extremely knowledgeable and he made me feel like I was making the decision to purchase a Subaru, he wasn't trying to sell me a Subaru. In regards to the level of service Ed provided on a scale of 1-10, it was an 11!Thank you once again for making this so easy and stress free. More
Internet Purchase Nick and Bryan were fantastic. Nick found the car in the color we were looking for and Bryan closed the deal. Both gentlemen were accessible and ans Nick and Bryan were fantastic. Nick found the car in the color we were looking for and Bryan closed the deal. Both gentlemen were accessible and answered all of our questions. Bryan even came in on his day off to set up the paperwork when I passed through Milwaukee about a week before we picked up the vehicle. Subaru City has a great extended warranty program (provided). More
Painless No haggling, we agreed on a price. Got what we wanted for our trade in. The ultimate buying experience. Everyone was friendly and courteous. Especi No haggling, we agreed on a price. Got what we wanted for our trade in. The ultimate buying experience. Everyone was friendly and courteous. Especially Jim Lemke. More
Easy, Friendly, Professional We came knowing what car we wanted to buy. Jason was easy to work with, he was friendly and very professional. The whole process from walking throug We came knowing what car we wanted to buy. Jason was easy to work with, he was friendly and very professional. The whole process from walking through the door to driving off the lot was a good experience. More
Fantastic experience We worked with David, who has such a calm demeanor. He was very knowledgeable and patient with our thoughts and decisions. We (my wife and I) came to We worked with David, who has such a calm demeanor. He was very knowledgeable and patient with our thoughts and decisions. We (my wife and I) came to look for one car and enjoyed the experience and product so much that we left with two. Staff was very friendly and welcoming! We are thrilled with our new Subarus and will be returning to this dealership for follow up maintenance and free Saturday car washes! :) More
Quick and Easy The last time I leased a vehicle I spent about 7 hours in the dealership. Jim was knowledgeable, easy to work with and didn't waste anytime. I was i The last time I leased a vehicle I spent about 7 hours in the dealership. Jim was knowledgeable, easy to work with and didn't waste anytime. I was in and out within a few hours! More
Usually very good service and communication, Bump this time Usually service has been excellent. This time a couple of bumps. I was charged for recall work that should have been free. After a call the charge wa Usually service has been excellent. This time a couple of bumps. I was charged for recall work that should have been free. After a call the charge was credited. Originally I asked for a portion of 105k work to be done that was not completed elsewhere (timing belts etc.). I also expected a basic oil change or at least to be asked whether to have one. Of the 6 jobs done,, no oil change was completed which surprised me. I was not able to talk to Mandy at check-out (not her fault) as my service was completed late in the day and someone else checked me out. More
Service Extraordinaire Edward Wrathall sold me my Hyundai Elantra in Oct 2013. On the 3rd anniversary date he sent me an email, checking on how I liked my car, offering his Edward Wrathall sold me my Hyundai Elantra in Oct 2013. On the 3rd anniversary date he sent me an email, checking on how I liked my car, offering his assistance if I was thinking of a different vehicle. His timing was perfect, and I made an appointment to meet with him & discuss my wish for a Subaru Outbook. With his excellent "listening to my needs" skills, a test drive of another "affordable model", we came back to the lot & my eyes saw a lovely, light green Outback. He offered to take us for a "test" drive. This car is now sitting in my driveway, and I have never been happier! Rob The Finance Guy worked his skills on finding great financing for me - Rob offered a friendly smile, PATIENCE, and he also, "listened"! I have passed Edward's car onto several of my friends & it is my hope they go to Schlossman's Milwaukee Subaru for their next buying experience! More