Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,097 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,097 reviews
November 15, 2016
Fantastic experience We worked with David, who has such a calm demeanor. He was very knowledgeable and patient with our thoughts and decisions. We (my wife and I) came to We worked with David, who has such a calm demeanor. He was very knowledgeable and patient with our thoughts and decisions. We (my wife and I) came to look for one car and enjoyed the experience and product so much that we left with two. Staff was very friendly and welcoming! We are thrilled with our new Subarus and will be returning to this dealership for follow up maintenance and free Saturday car washes! :) More
by gardnerjacobson
Verified CustomerEmployees Worked With
David Opanga, Robert Grzegorzewski, Mike Schlossmann
November 15, 2016
Quick and Easy The last time I leased a vehicle I spent about 7 hours in the dealership. Jim was knowledgeable, easy to work with and didn't waste anytime. I was i The last time I leased a vehicle I spent about 7 hours in the dealership. Jim was knowledgeable, easy to work with and didn't waste anytime. I was in and out within a few hours! More
by scope022
Employees Worked With
Jim Lemke
November 15, 2016
Usually very good service and communication, Bump this time Usually service has been excellent. This time a couple of bumps. I was charged for recall work that should have been free. After a call the charge wa Usually service has been excellent. This time a couple of bumps. I was charged for recall work that should have been free. After a call the charge was credited. Originally I asked for a portion of 105k work to be done that was not completed elsewhere (timing belts etc.). I also expected a basic oil change or at least to be asked whether to have one. Of the 6 jobs done,, no oil change was completed which surprised me. I was not able to talk to Mandy at check-out (not her fault) as my service was completed late in the day and someone else checked me out. More
by PAUL.MIKKALSON@gmail.com
Employees Worked With
Jason O'Donnell, Mandi Borrego
November 15, 2016
Service Extraordinaire Edward Wrathall sold me my Hyundai Elantra in Oct 2013. On the 3rd anniversary date he sent me an email, checking on how I liked my car, offering his Edward Wrathall sold me my Hyundai Elantra in Oct 2013. On the 3rd anniversary date he sent me an email, checking on how I liked my car, offering his assistance if I was thinking of a different vehicle. His timing was perfect, and I made an appointment to meet with him & discuss my wish for a Subaru Outbook. With his excellent "listening to my needs" skills, a test drive of another "affordable model", we came back to the lot & my eyes saw a lovely, light green Outback. He offered to take us for a "test" drive. This car is now sitting in my driveway, and I have never been happier! Rob The Finance Guy worked his skills on finding great financing for me - Rob offered a friendly smile, PATIENCE, and he also, "listened"! I have passed Edward's car onto several of my friends & it is my hope they go to Schlossman's Milwaukee Subaru for their next buying experience! More
by Amazing Grace
Employees Worked With
Ed Wrathall, Robert Grzegorzewski
November 14, 2016
Dismissive I had my mileage (45000miles) check up done and was very impressed with everyone I interacted with, however, afterwards my car alignment was way off a I had my mileage (45000miles) check up done and was very impressed with everyone I interacted with, however, afterwards my car alignment was way off and I was treated very abrupt, rude and with dismissive behavior. I was informed that there was "no way" it the dealerships fault, but that I must have "messed up" my alignment within 5 minutes of leaving the dealership. However, I was supposed to be comforted with paying $60 to check my alignment if I thought it was needed. The salesman was rude and dismissive and interrupted every question/concern I had. I felt was very offended and felt like the dealership left to me drive off in an un-safe car and were offended when I was concerned with how my car was driving. It is unfortunate that people can be so rude and try and make people feel incompetent for something that is trusted upon these individuals. This is totally for the desk men and not the workers who were never informed of the issue because the desk men dismissed it immediately. More
by LAUREN.STEMPER
Employees Worked With
S O'hara
November 12, 2016
20,000 mile check-up The service writers were very friendly. They answered all questions thoroughly. The complementary ride service--drop-off and pick-up--was quick and The service writers were very friendly. They answered all questions thoroughly. The complementary ride service--drop-off and pick-up--was quick and friendly. Care returned extremely clean. Overall good service. More
by john.eileen.stewart
Employees Worked With
Jason O'Donnell, Mandi Borrego
November 11, 2016
Professional and Stressless My wife and I were treated by the salesman, Fiz, in a profession manner. He was patient and thorough and a motivated employee. Nice job! My wife and I were treated by the salesman, Fiz, in a profession manner. He was patient and thorough and a motivated employee. Nice job! More
by bovabarb
Employees Worked With
Fiz Hidri, Bruce Larsen, Joe Coletta
November 11, 2016
Service was fine, extremely long wait times I had a 5:30 appointment for a 6 month oil change and tire rotation. My service contract had been purchased when I bought the car so there was no c I had a 5:30 appointment for a 6 month oil change and tire rotation. My service contract had been purchased when I bought the car so there was no charge for this. I arrived 10 minutes before my appointment time and was taken care of immediately and then sent to the waiting room. While waiting, numerous people brought their cars in after me and left before me because their service was done. At 7:15 my car was ready. This seems like a ridiculous amount of time for something so simple. I also must mention that at my first 6 month service, the wait time was similar. Because my service is listing as "warranty" with no $$$ to be collected, I can't help but wonder if customers who are paying for their service are taken first. This service contract was not cheap and I probably paid more for it than I will ever use. If I did not have this contract, I would take my service business someplace else. I will say I have no complaints about the service itself and I do love my Subaru. More
by pluedke1107
Employees Worked With
Do not remember
November 11, 2016
Best car buying experience ever This was the best car buying experience I ever had. Ed Wrathall went above and beyond to help me and make it a comfortable and low pressure buying ex This was the best car buying experience I ever had. Ed Wrathall went above and beyond to help me and make it a comfortable and low pressure buying experience. He was very knowledgeable about the vehicle I was looking at. During and after the purchase he went over everything with me thoroughly. I would highly recommend this dealership and Ed for your auto purchase. More
by jsgebert
Employees Worked With
Ed Wrathall
November 11, 2016
Great Job All the reps were very friendly. They told me my wait would be 45 minutes. They didn't charge me for any of my service after waiting an hour and a hal All the reps were very friendly. They told me my wait would be 45 minutes. They didn't charge me for any of my service after waiting an hour and a half. More
by luds25
Employees Worked With
Eric Schaefer
