Schlossmann Subaru City of Milwaukee

Exceptional Oil change and tire rotation and car wash took 50 minutes In the past took 90 minutes I think 45 to 50 min should be the norm. Enjoyed the bag of p Oil change and tire rotation and car wash took 50 minutes In the past took 90 minutes I think 45 to 50 min should be the norm. Enjoyed the bag of popcorn in car that was given to me by service rep More

Thorough Every step of the process was full of friendly consideration by all team members. Offered beverages, smiles, and there were several moments that helpe Every step of the process was full of friendly consideration by all team members. Offered beverages, smiles, and there were several moments that helped to make me feel welcome and cared for. More

Nice Surprise I live in Racine, WI. I entered data into the True Car site and got immediate response from three Subaru dealerships...all north of Racine. Subaru C I live in Racine, WI. I entered data into the True Car site and got immediate response from three Subaru dealerships...all north of Racine. Subaru City was the closest so I went with them, and I'm glad I did. Liz was very respectful of my work schedule and sleep hours (I work night shift) but we were finally able to work out a date for me to meet with a salesperson. They day I went to the dealership I purchased my Legacy. Sarah Moreno showed me the features of the car when we went for the test drive and could answer all of my questions. She was very patient and helpful, she even programmed my cell phone with Bluetooth before I left. I financed part of the cost of the car and Sarah Rabideau made the process quick and easy. All the staff I encountered at Subaru City were pleasant and polite. The facility is very clean. I would definitely recommend Subaru City to friends and family. More

Excellent service Mandi and Scott handled a myriad of customers, treating each one of them as though each was the only customer. They were professional and personable Mandi and Scott handled a myriad of customers, treating each one of them as though each was the only customer. They were professional and personable and when it was my turn, treated me as if I were the only customer. More

Very smooth experience from professional staff One of the few dealerships which was willing to give us real numbers without wasting half a day going through the sales "process". No surprises therea One of the few dealerships which was willing to give us real numbers without wasting half a day going through the sales "process". No surprises thereafter either. Other than some slight uncertainty of the car delivery date, everything was smooth and easy start to finish. More

quick and knowledgable Met with Dustin. He was knowledgeable about the cars, and he wanted to get an estimate about what I was looking for before we even test drove anythin Met with Dustin. He was knowledgeable about the cars, and he wanted to get an estimate about what I was looking for before we even test drove anything. He answered any questions that I came up with efficiently. Joe was also very informative. He helped maintain the car I wanted to get for the budget that I had allowed myself. They work hard to make it the best experience for you. More

On time, efficient and friendly. I was taken care of immediately upon arrival; services were discussed and a time of 1 hour was given. The work was done within that hour, and I was I was taken care of immediately upon arrival; services were discussed and a time of 1 hour was given. The work was done within that hour, and I was back on the road. More

Professiional, freindly, responsive. I arrived at 10:15 and left at 3:15 driving my new Subaru. My salesman Ed knew his job very well, and was responsive to my needs and questions and wa I arrived at 10:15 and left at 3:15 driving my new Subaru. My salesman Ed knew his job very well, and was responsive to my needs and questions and was genuinely interested in my perspective. The staff worked as a team to make the car-buying experience pleasant and seamless. It's unfortunate that I plan to keep my new car for the rest of my life, because that means I won't be going back to Subaru City for another car. But I highly recommend this dealership and also Edward Wrathall, my salesman. Go and do some car shopping; you won't be disappointed! More

Could not start the car They did not resolve the problem. Over night the car had no power and was towed to the dealership in the afternoon. The next morning the service depar They did not resolve the problem. Over night the car had no power and was towed to the dealership in the afternoon. The next morning the service department said the car started and they could not find the problem even though there is an obvious problem with the electrical system. More

First timer Arrived early and was still taken right away. Area clean and Eric answered all my questions without me feeling like a dummy. He showed methe waiting a Arrived early and was still taken right away. Area clean and Eric answered all my questions without me feeling like a dummy. He showed methe waiting area and explained how dropping off and pick up works. More